Senior Director, Human Resources

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Your Responsibilities

Strategic HR Leadership

• Develop and implement HR strategies to enhance leadership capabilities and employer branding, establishing us as a top workplace in Pakistan’s logistics industry.
• Partner with senior leadership to provide HR solutions that drive organizational performance and support business growth objectives.
• Adapt regional/global HR initiatives to local operations while ensuring alignment with Pakistan’s business needs and labor regulations.
  
  
  

Talent & Leadership Development

• Coach senior leaders and managers on modern leadership practices, emotional intelligence, and performance-driven team management to elevate organizational effectiveness.
• Build a future-ready talent pipeline by identifying high-potentials, designing accelerated career paths, and implementing succession plans with clear readiness metrics for all critical roles.
• Drive a culture of continuous growth through leadership academies, mentoring programs, and competency-based development initiatives aligned with business strategy.
  
  
  

Compensation & Culture

• Implement and locally adapt regional/global compensation frameworks, ensuring compliance with Pakistan’s labor laws while providing market-specific insights to optimize talent retention strategies.
• Champion a high-performance culture by establishing clear service excellence standards, quality metrics, and efficiency initiatives while fostering diversity, equity and inclusion through targeted programs, leadership modeling, and policy enhancements.
• Lead the employee voice strategy through comprehensive engagement surveys, translating insights into actionable roadmaps with measurable KPIs to continuously elevate workplace experience and organizational effectiveness.
  
  
  

HR Governance & Operational Excellence

• Ensure full legal compliance by proactively monitoring Pakistan’s evolving labor legislation, wage regulations, and industry benchmarks, implementing necessary policy adjustments to mitigate risk.
• Optimize HR operations by aligning all policies, procedures, and systems with both legal mandates and regional/global HR standards while addressing local market realities.
• Drive HR team performance through clear KPIs, individual objectives (IKOs), and targeted capability-building programs to enhance departmental effectiveness.
• Strengthen HR competencies by conducting regular skills gap analyses and implementing tailored training interventions for continuous professional development.
  
  
  

YOUR PROFILE

• Bachelor’s degree in Business Administration, or a related field. A Master’s degree (e.g. MBA) is preferred.
• At least 15-20 years of experience in a HR leadership role.
• Demonstrated mastery across all technical HR domains including organizational change management, end-to-end talent acquisition, compensation & benefits, training & development, and employee relations.
• Exhibit an exceptional degree of ingenuity, creativity, resourcefulness, and empathy.
• Analyze and resolve complex cross-functional issues.
• Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
• Excellent organization, written & oral communication, facilitation & team coordination/leadership skills.
  
  
  

OUR OFFER

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.
  
  
  

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!