Senior Executive Channel Enablement - Lahore

Last Date to Apply: 10th November, 2024

Employment Type: This is a full-time position.
Grade: This is a contract based position.
Location: This role is based in Lahore, Pakistan. (Hybrid)

About the role:

This position will focus on Process & Policy framework for B2B area. The purpose is to enable the value chain to contribute towards meeting business ambitions.

Your Impactful Goals will include:

• Record customer payments received via various channels (Cash, Cheques, IBFT and tax challan).
• Post payments to the correct accounts, ensuring accuracy and timeliness.
• Reconcile customer accounts to ensure that payments are properly credited, and balances are accurate.
• Investigate and resolve discrepancies between payments received and customer accounts.
• Process refunds, adjustments, and write-offs as needed.
• Collaborate with internal teams such as billing, customer service, and finance to resolve account discrepancies.
• Respond to inquiries regarding account balances, payment status, and adjustments.
• Maintain accurate records of all payment transactions in the telecom system.
• Generate and submit reports on payment activities, including daily reconciliations, payment trends, and outstanding balances.
• Ensure compliance with company policies, financial regulations, and telecom industry standards.
• Handle sensitive payment information securely to prevent fraud and data breaches.
• Use billing and payment processing software specific to the telecom industry.
• Stay updated on software specially CRM & Tracker

Your Typical day at work

• Reporting, data interpretation and quantitative analysis
• Post daily payments
• Send finances to the bank
• Ensure accurate payment postings and quick resolution of discrepancies.
• Communicate clearly with customers to resolve payment issues.
• Analyze financial data and reconcile accounts.
• Familiarity with telecom billing software and Excel for reporting.
• Handle complex payment discrepancies and find resolutions efficiently.

What we are looking for?

Education: Bachelor’s in Finance/ BBA (hons) / MBA

Work experience: Payments Handling/ Financial Reconciliations

Potential Career Path:

Channel Planning Management

Functional Skills / Knowledge Areas

• Strong Business Acumen
• Ability to carry out analyses and develop actionable insights for the team
• Aggressive approach towards problem solving
• Be a team player that contributes positively
• Always ready to accept challenges
• Self-motivated, and ability to work independently
• Telco know-how of key systems
• Analytical skills
• Data entry and accuracy
• Regulatory compliance

Why should you join Telenor?
At Telenor Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top employer of the country, we enable you to realize your dreams in an environment of diversity and openness to new mindsets.