Senior Product Manager

About Us:

At Get Licensed, we help people get training, get licensed and find work, and we do this by leveraging technology to make the whole process as efficient and easy as possible. We operate across a number of verticals, and we’re looking to expand those verticals to cater to demand in the UK.

We've helped more than 400,000 people get licensed and find work and are consistently rated 5-star on Trustpilot with over 32,000 reviews. Get Licensed is a fast-paced technology business at heart (the majority of our team are developers or tech wizards), and we are at an exciting stage of our business, having tripled since 2020.

We have ambitious plans to significantly scale our existing business, broaden our product suite, and continue to grow revenue profitably year on year, with a clear roadmap of how we will get there. We are looking for a full-time Senior Product Manager to lead one of our products.

The Senior Product Manager will report to the Head of Product & Tech

in Pakistan, and they will lead high-impact initiatives across our ecosystem. They will own the end-to-end product lifecycle - from discovery and strategy to delivery and growth. They will act as the bridge between business objectives, user needs, and technical execution, ensuring products drive measurable value.

This role requires a mix of strategic thinking, execution excellence, and leadership. They will manage a squad of engineers and designers, collaborate with operations and sales, and align product vision with company goals.

What you will be doing:

• Product Ownership: Define and execute product strategy, roadmap, and success metrics for one or more products in the ecosystem (e.g., GuardPass, GuardHire, GuardCheck).
• Discovery & Research: Conduct customer interviews, competitor analysis, and market research to identify opportunities and validate hypotheses.
• Delivery Leadership: Partner with engineering and design to deliver features on time and to quality, using Agile methodologies.
• Metrics & Impact: Define KPIs, monitor product performance (conversion, engagement, retention, NPS), and continuously iterate.
• Stakeholder Alignment: Work closely with Operations, Sales, Marketing, and Compliance to ensure product decisions support wider business goals.
• Team Leadership: Mentor junior PMs and contribute to building a culture of product excellence.
• Innovation: Explore and test new technologies (AI, automation, workflows) to enhance efficiency and user experience.

What we are looking for:

• 7+ years of product management experience, with at least 2 years in a senior/lead role.
• Proven experience delivering products end-to-end, ideally in SaaS, marketplaces, or B2B2C platforms.
• Strong analytical skills: able to interpret data, define metrics, and run experiments.
• Excellent communication skills, able to translate complex needs into clear priorities.
• Experience leading Agile squads with engineers and designers.
• Ability to manage multiple stakeholders and balance competing priorities.

Desirable:

• Experience in training, staffing, compliance, or related industries.
• Familiarity with AI/automation, workflow systems, or digital transformation projects.
• Previous experience in scaling product teams across geographies.
• Technical background (SQL, APIs, or light coding) is a plus.

Expected Behaviours:

We are committed to achieving excellence, whilst having fun and being highly curious. We are passionate about hiring fantastic individuals who thrive in an open, fast-paced and collaborative environment, who are accountable to themselves, take responsibility from day one, and are willing to roll their sleeves up to get stuff done.

There are certain behaviours that we expect from our colleagues, and the key ones are set out below. Fundamentally we expect everyone at Get Licensed to Do The Right Thing. We measure performance against these behaviours as part of each employee’s quarterly review:

• Be empathetic - Be kind and treat others how you would like to be treated
• Remain curious - ask questions, continually learn, and strive for better
• Empower people - share your knowledge, lend a helping hand, and make people feel valued
• Think big - Think differently, be agile, act on great ideas quickly – there is always a better way of doing something
• Delivery quality - Work to a standard of which you are proud - be efficient, take ownership, deliver and celebrate successes

Our People Promise at Get Licensed is to provide joy, knowledge and prosperity for our team members, customers, and shareholders. We believe that looking after our people is paramount, and the pathway to success