Shopify/ Gorgias Customer Support Agent
TalentPop App
Date: 3 weeks ago
City: Peshawar
Contract type: Full time
Remote
WE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE)
About Us
At TalentPop, we believe customer support is more than just answering questions — it’s about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.
What You’ll Do
If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.
About Us
At TalentPop, we believe customer support is more than just answering questions — it’s about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.
What You’ll Do
- Respond to customers via chat, email, or phone in a professional and friendly manner
- Handle inquiries related to product information, order tracking, returns, and account concerns
- Use Gorgias and Shopify to manage tickets and provide fast, accurate support
- Stay informed on product updates and support practices to ensure a consistent customer experience
- Competitive pay with annual performance-based increases
- Paid time off so you can rest and recharge
- Health and dental insurance or a health stipend to make you feel your best!
- Comprehensive health and dental insurance
- Holiday bonuses in appreciation of your hard work
- Fully remote setup — work from anywhere you're comfortable
- Opportunities to grow with us as we scale
- Excellent written and spoken English communication skills
- At least 1 year of hands-on experience with both Shopify and Gorgias
- Comfortable working independently and handling multiple conversations at once
- Empathetic, patient, and reliable when addressing customer concerns
- Team-oriented with a strong work ethic and attention to detail
- Your own computer or laptop (i5 processor or equivalent preferred)
- A stable internet connection (at least 15 Mbps upload/download speed)
If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you. Apply now and grow with a team that values your work and your well-being.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
HubSpot/Zapier Operations & Automations Specialist
TalentPop App,
Peshawar
2 weeks ago
Build Smarter Systems, Power Seamless OperationsJoin Us as a HubSpot/Zapier Operations & Automations Specialist!Do you enjoy optimizing processes, automating tasks, and helping teams run like a well-oiled machine? We’re looking for a HubSpot/Zapier Operations & Automations Specialist to join our remote team and take ownership of building, refining, and managing scalable systems across departments.If you're detail-oriented, tech-savvy, and passionate about...
Social Media Content VA
TalentPop App,
Peshawar
3 weeks ago
Bring Your Creativity to Life as a Social Media Content VA at TalentPop AppAre you a visual storyteller with a knack for turning ideas into scroll-stopping content? TalentPop App is looking for a Social Media Content Virtual Assistant to help us drive engagement, elevate our brand voice, and connect with audiences across multiple platforms. If you love content creation and...
Graphic Designers and Video Editors
TalentPop App,
Peshawar
4 weeks ago
Bring Your Creativity to TalentPop App– We’re Hiring Graphic Designers and Video Editors!Are you passionate about visual storytelling and eager to make an impact in the E-Commerce space? TalentPop is on the lookout for talented Graphic Designers and Video Editors who can turn ideas into stunning visuals and engaging content.Why Join TalentPop?HMO Health Insurance + Dental Coverage or a Health...