SR. EXECUTIVE PRODUCT & DICT SUPPORT
Zong Business Solutions
Date: 6 hours ago
City: Faisalabad
Contract type: Full time
Job Purpose
- To support the design, documentation, and presentation of tailored end-to-end ICT solutions integrating multi-vendor software and hardware platforms, addressing enterprise and government client requirements. This role involves collaborating with sales, presales, engineering, and OEM/vendor teams to develop solutions that align with business needs, technology trends, and cost-effectiveness, while ensuring technical feasibility and compliance
- Analyze customer requirements and design custom ICT solutions using a mix of Microsoft, Oracle, IBM, Fortinet, Dell, HP, Huawei, and other major platforms.
- Collaborate with OEMs and internal stakeholders to prepare competitive technical solutions.
- Develop solution documentation, including architecture diagrams, BOMs, and design justifications.
- Conduct feasibility analysis of new technologies and ensure alignment with customer needs.
- Prepare responses to RFPs, RFIs, and customer proposals.
- Coordinate with supply chain and procurement for accurate component sourcing and availability.
- Assist sales and presales teams with technical expertise during client engagements.
- Support proof-of-concept setups and demos for client evaluation.
- Stay updated with technology trends and continuously improve solution design skills.
- Ensure documentation, version control, and standard compliance across all technical proposals.
- Bachelor’s in Computer Science, Information Technology, Electrical Engineering, or a related field.
- Certifications in Huawei, Microsoft, IBM, or other OEM technologies preferred.
- Strong communication and stakeholder engagement skills.
- Detail-oriented with excellent documentation capabilities.
- Proactive approach to learning and problem-solving.
- Team player with cross-functional collaboration abilities.
- Ability to work under tight timelines and project-based pressure.
- Experience in ICT presales or technical solution design.
- Strong knowledge of infrastructure, networking, virtualization, and cloud platforms (Microsoft, IBM, Azure, AWS, Huawei, Fortinet).
- Ability to understand customer environments and translate them into technical architectures.
- Proficiency in documentation and solution presentation tools.
- Understanding of government procurement processes and regulatory limitations.
- Basic knowledge of pricing strategies and cost models of OEMs.
- Familiarity with enterprise security, compliance, and data protection standards.
- Prior experience designing ICT solutions for public or private sector clients.
- Strong understanding of multi-vendor integration and experience supporting complex tenders and technical responses.
- Technical writing for proposals and solution documentation.
- Awareness of international ICT standards and best practices.
- Proficiency in Microsoft Office, Visio, and project management tools.
- Techno-commercial experience in ICT solution design.
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