Strategic Key Account Manager (DMS)

About Daraz

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com.

Job Summary:

We are looking for a strategic and performance-driven individual to join our Daraz Marketing Solutions (DMS) team as a Strategic Account Manager. This role requires a deep understanding of retail media advertising, strong relationship management skills, and the ability to collaborate cross-functionally to drive business growth. The ideal candidate will be responsible for acquiring, retaining, and managing key accounts while optimizing advertising campaigns to maximize impact and revenue.

Job Requirement:

Understanding Daraz Marketing Solutions (DMS)

• Leverage DMS tools and opportunities to develop effective retail media advertising strategies.

Key Account Management

• Ensure successful campaign execution, optimization, and performance monitoring for key accounts.
• Build strong relationships with brands and advertisers to establish DMS as a trusted retail media solution.

Collaboration & Partnership Development

• Work with local and regional teams to create compelling partnership packages using DMS offerings.
• Conduct training and knowledge-sharing sessions for local teams based on regional insights.

Sales & Performance Tracking

• Use sales tools and PMOs to monitor account performance, track sales progress, and forecast revenue opportunities.
• Prospect and establish relationships with new advertisers and agencies.
• Identify high-growth potential brands and align them with DMS advertising opportunities.

Inter-Departmental Collaboration

• Coordinate with internal stakeholders to implement best practices and align cross-functional teams.
• Conduct regular update meetings to track progress, address challenges, and ensure smooth campaign execution.
• Provide structured feedback to regional teams for product and DMS improvements based on market insights.

Campaign & Financial Management

• Oversee onsite campaigns for strategic accounts, ensuring seamless execution and continuous improvement.
• Resolve payment disputes with sellers and collaborate with finance teams on approvals, recoveries, and credit limits.
• Prepare campaign post-mortems, advertising plans, and performance reports to refine strategies and enhance future campaigns.

Revenue Focus

• Ensure campaigns are active, optimized, and revenue-driven to meet performance targets.

Required Skills/Abilities:

• Bachelor's Degree/Professional Qualification in Marketing, Business or CIM
• Minimum 3 to 4 years of experience in marketing, brand advertising, online advertising, or agency-related roles.
• Strong background in performance advertising (preferably search advertising) and branding advertising.
• Proven ability to consistently close sales, generate revenue, and meet both short-term goals and long-term strategic objectives.
• Strong negotiation skills and the ability to manage internal and external relationships at a high level.
• Experience collaborating with account, product, program management, and operations teams.
• Ability to influence decision-makers across multiple levels without direct authority.
• Hands-on experience in Google Ads, Facebook Ads, and YouTube Ads.
• Excellent communication and presentation skills, both written and verbal in English.

What we offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group)
• A platform to learn from Alibaba's world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations
• An opportunity to train the next generation of business leaders in the e-commerce industry
• Competitive salary and incentive package