Technical Lead
Avanceon Middle East & South Asia
Date: 5 days ago
City: Karachi
Contract type: Full time
Job Description
Coordinating and executing high level onsite and remote and automation technical liaison and rendering services to the installed base at our customers, with responsibility of efficiently reporting full life cycle of Incidents and Problems. The position will require close working with sales, technical support, and engineering.
Major Areas Of Responsibility
Coordinating and executing high level onsite and remote and automation technical liaison and rendering services to the installed base at our customers, with responsibility of efficiently reporting full life cycle of Incidents and Problems. The position will require close working with sales, technical support, and engineering.
Major Areas Of Responsibility
- Understand the customer's high-level business challenges for field technical support and match company’s solutions to customer's business and technical requirements.
- Execute field supports and identify areas of improvement on site for upgrading existing systems or adding new components to make the system remain updated, sustainable and reliable.
- Ability to plan activities in view of changing work load & managing expectations to deliver effective results.
- Willingness to travel to sites across the country for support executions.
- The individual in this position will be responsible for developing, deploying and integrating small to mid-sized automation solutions as part of the strategic improvement plans for the customers across all market segments.
- This includes tasks such as installed-base evaluation, technical consulting, identifying & incorporating improvements to enhance system’s reliability & availability to reduce process downtime to a minimum. Documenting solutions & work performed reports.
- Responding to incidents and problems coming directly from the customers through remote support / On-Site support visits.
- Using existing skills and knowledge as well as appropriate support resources to assist customers to find resolution to their problems
- Escalating calls to vendors to resolve any issues where required.
- Assisting all teams within the service department as required.
- B.E (Electrical/Electronics/ Mechatronics)
- Knowledge & skill of handling Allen Bradley, Siemens, Honeywell Experion, knowledge of Safety Systems (ESD) & other PLC systems will be considered as added advantage.
- Understanding about maintenance techniques such as performing root cause failure analysis, failure mode and effect analysis, Single point of failure studies, MTBF, MTBR, Failure rate etc.
- 3 years or above experience in the field of technical executions.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Angular Developer
NymCard,
Karachi
1 hour ago
ResponsibilitiesTranslate designs and wireframes into high quality code Collaborating with cross-functional teams to define, design, and ship new features. Unit-testing code for robustness, including edge cases, usability, and general reliability. Design, build, and maintain high performance, reusable, and reliable Angular code Ensure the best possible performance, quality, and responsiveness of the application Identify and correct bottlenecks and fix bugs Help...
IOS Developer
Krank,
Karachi
6 days ago
Job DescriptioniOS Developer will be responsible for designing and developing iOS applications for mobile devices. Will be working in a team environment with other developers, designers, and product managers to create high-quality, user-friendly, and performance-driven applications. He will also be responsible for ensuring the code is well-structured, easily maintainable, and scalable.Experience with IOS Frameworks such as SwiftExperience in building Frameworks...
Senior Analyst - Equity Research (Karachi/Lahore/Islamabad)
ACCA Careers,
Karachi
6 days ago
Job Location:Shahrah-e-Faisal near Tipu Sultan Road, Karachi (Full-time & On-site).Lahore & Islamabad (Full-time & Remote )Job DescriptionDevelop a thorough understanding of sectors/companies assignedConduct detailed research (both primary and secondary) on the assigned sectors/companies and generate investment ideas Prepare detailed financial models, databases and reports on the assigned sectors and companies under coverageRemain abreast of the key developments occurring in the...
