Technical Support Engineer

VinAudit.com Inc.


Date: 4 weeks ago
City: Remote
Contract type: Full time
Remote
AutoScale Ventures is seeking talented Technical Support Engineer to join our team of 30+ people distributed in the USA, Pakistan, and the Philippines. Since 2009, AutoScale Ventures has operated a collection of Internet businesses, with current businesses related to proxy services, vehicle data, and remote work. Let's leverage your talent and our infrastructure to build scalable and automated web businesses!

Core Hours & Benefits:

  • Core Hours: Monday - Friday from 9am - 5pm US Pacific Time.
  • On Call: As we deal in infrastructure business therefore needs to be available on call after core hours as well on as necessary basis.
  • Base Salary: 900 USD per month (paid weekly)
  • Benefits: Profit Share, Health Coverage,Equipment fund


Required experience:

  • Proven experience as a System Administrator, Network Administrator or similar role.
  • Experience with databases, networks (LAN, WAN) and patch management.
  • Knowledge of system security (e.g. intrusion detection systems) and data backup or recovery.
  • Familiarity with various operating systems and platforms.
  • Familiarity with technical concepts
  • Resourcefulness and problem-solving aptitude
  • Excellent communication skills
  • Experience using traditional web technologies
  • Minimum of 3 years work experience
  • Experience administering Linux/CentOS servers
  • Ability to create scripts in Python, Perl or other languages.


This role involves:

  • Installing and configuring software
  • Handling technical support cases
  • Documenting the technical support troubleshooting notes
  • Monitoring system performance and troubleshooting issues and bug fixes
  • Ensuring security and efficiency of IT infrastructure through access controls, backups and firewalls etc.
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Upgrade systems with new releases and models
  • Develop expertise to train staff on new technologies
  • Build an internal wiki with technical documentation, manuals and IT policies


Important Note: Only those who are shortlisted will be contacted. We look forward to meeting the right person for this role!

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