Treasury Operations, Asia

Our Mission

Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team

• > Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
• > Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
• > Driven by mission, guided by values (see below) – in deed, not just word.
• > Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).
  
  

About Us

Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...

• We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).
  
  

Our Investors

Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

Role

Dubai-based role with relocation support for candidates outside the UAE

Taptap Send is seeking a highly organised and motivated individual to join our Treasury Operations team and help us grow our business across Asia. In this role, you will report to the Director of Payments, and touch all aspects of Taptap Send’s payment operations, working directly with our teams and partners across the world.

You’ll own the full life cycle of payments, including creating, tracking, and confirming crediting of funds, as well as troubleshooting payment issues across all of our payout countries and currencies. You’ll also be involved in funding forecasts to ensure that our partners are well funded at all times.

You’ll work directly with our FX team as well as collaborating with the wider team that spans the globe (London, Abidjan, Lagos, Nairobi, Paris, and New York, to name a few places), ensuring that Taptap Send is effectively supported in its growth and customer ambitions! There is plenty of room for professional progression and personal growth within our friendly and ever-growing Taptap community.

Responsibilities

• Proactively managing treasury operations to ensure our accounts are funded each day and payments can be processed seamlessly
• Working closely with partners to ensure that funding timelines are being delivered on
• Troubleshooting to find root causes of payment issues and working with internal and external partners to resolve
• Assisting with onboarding new banks and trading partners, working closely with our business development team
• Providing out-of-hours coverage when required
  
  

Requirements

• Have at least 3 years’ experience ideally in a payments or funding role
• Are passionate about our mission and eager to do what needs to be done to achieve it
• Are enthusiastic about treasury operations, solving unique problems, and optimizing processes
• Enjoy challenges, are resourceful and think outside the box to find creative ways to tackle problems
• Love working in teams and building meaningful relationships with key stakeholders
• Don’t hesitate to place a call to promptly resolve issues or persevere to get a result
• Have great organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment where no two days are the same
• Have proven analytical skills (Excel); SQL a plus
• Familiarity with our partner countries (a plus)
• Are proficient in English; additional languages a strong plus
  
  

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.