Warehouse Administrator

About Darkroom

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a strategic marketing agency with unique access to specialized talent across the globe. Our main function is to provide growth strategy, dedicated team staffing, and profitability consulting to enhance the value of our clients. A category leader in results-driven growth marketing, Darkroom’s success is attributed to our unique partnership model, rooted in small, nimble, and dedicated teams – powered by our proprietary MarketingOS.

Taking the startup mindset to the agency space, the collective expertise of our team of entrepreneurs and senior digital marketers are deeply aware of the newest trends in digital marketing. Our learned experience has allowed us to take clients (and internal ventures) from $0 to millions in revenue in just a few months. We work with game-changing brands: Crate & Barrel, Popchips, FEED, Olipop, & CALPAK, to name a few.

This is a fully remote job dedicated to supporting a client working in US Eastern Standard/Daylight Time and should be available to support and work during these times.

We’re looking for a Warehouse Administrator to manage the daily operations of our client’s warehouse and inventory systems. This individual will ensure the smooth processing, shipping, and tracking of orders and returns while maintaining accurate inventory and cost records.

What You'll Do

Warehouse Management:

• Oversee daily operations to ensure orders are processed and shipped on time.
• Coordinate with warehouse teams to maintain order flow and inventory accuracy.
  
  

Item Setup

• Manage item setup within the system, ensuring the accuracy of details such as SKU numbers, descriptions, and categories.
  
  

Inbound Orders

• Process and manage inbound orders arriving at the warehouse, ensuring they are received and logged correctly.
  
  

Returns Processing

• Handle customer returns, ensuring items are processed and restocked or disposed of according to GDY policy.
  
  

Order Entry (Non-EDI Orders)

• Enter and process all non-EDI (Electronic Data Interchange) orders manually into the system.
  
  

Transportation Coordination (TBD)

• Potential responsibility for coordinating transportation and logistics for shipments, ensuring timely delivery (subject to internal decision).
  
  

Amazon Order Entry

• Manage and enter all Amazon-specific orders into the system for fulfillment.
  
  

Item Master Maintenance

• Maintain and update the Item Master database, ensuring all product information is accurate and up-to-date.
  
  

Purchase Order (PO) Management

• Place and process purchase orders under instruction from Daniel.
  
  

COGS/BOM Management

• Monitor and manage Cost of Goods Sold (COGS) and Bill of Materials (BOM) to ensure cost accuracy for products.
  
  

Who You Are

• 1 - 3 years of industry experience in Warehouse management, with a focus on maintaining order flow and inventory accuracy.
• Experience in e-commerce marketing, with a strong understanding of platforms like Shopify, and Amazon Seller Central.
• Strong analytical skills.
• Experience working independently.
• Familiar with tools such as Quickbooks Enterprise, and SPS Commerce.
• Excellent verbal and written communication, with the ability to effectively and confidently communicate with external and internal stakeholders.
• Possesses superior organizational skills, attention to detail, sound judgment, tact, initiative, drive, and takes ownership of the role.
• Self-starter with an entrepreneurial spirit who thrives in a fast-paced environment.
• Experience working with marketing services or agencies or a service-based industry is a plus.
  
  

What It's Like To Work At Darkroom

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

• Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy and 10 holidays throughout the year to keep you recharged and sharp.
• Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona!
• Finances, growth, and retirement: After one year with Darkroom, we deliver a robust 401k program with company match, equity incentives, and a profit-sharing opportunity so we can help you save as the company grows.
• Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.
  
  

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements