Workplace Admin Coordinator (Karachi)

About the Role:
The purpose of this position is to provide assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings.

What You'll Do:

• Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
• Oversee soft service operation and staff - provide instruction and manage day to day responsibilities.
• Responds to client inquires and complaints. Ensures timely and quality service delivery to clients.
• Follows up with clients to ensure customer satisfaction.
• Performs facilities inspections and prepares reports.
• May coordinate and manage move, add, and change activities.
• Assists in the preparation of operating and capital budgets.
• Leading the tasks assigned to AFCs, getting them completed and reporting back with progress updates.
• Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
• Reviews periodic reports including financials and explains variances. Works with finance team to correct errors.
• Uses PC and/or PDA for work order system, email, ESS, process and procedure training.
• Other duties may be assigned.
  

SUPERVISORY RESPONSIBILITIES

• Formal supervisory responsibilities for the soft service team
• Co-ordinate's work and assign tasks.
  

What You'll Need


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

• General Education Degree.
• Preference for Engineering, Administrative, or Facilities related qualification.
• Minimum of 03 years of related experience and/or training.
  

COMMUNICATION SKILLS

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to effectively present information to an internal department and/or large groups of employees.
  

FINANCIAL KNOWLEDGE

• Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
  

REASONING ABILITY

• Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
  

OTHER SKILLS and/or ABILITIES

• Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.