Business Support Specialist

Full time Full day

Why Patients Need You

A career with us is about discovering breakthroughs that change patients’ lives. Whatever your role, you’ll be part of bringing those therapies to people all over the world. You’ll be driving the industry forward and making a positive difference. And you’ll discover that amazing things are possible


Business support specialist develops, maintains, and deploys creative reporting and analytic solutions to help the Pfizer Global Supply (PGS) Country Lead to make informed decisions to drive goals and objectives of the business. Business support specialist facilitates success measurement by highlighting/monitoring key performance indicators (KPIs). Support the leadership team with data analytics to drive performance and the data first mindset

Key Responsibilities

  • Perform Business Analysis on various data sets including production, supply, and others at various stages of up and down steam supply chain to facilitate decision making
  • Analysis and Problem Solving for key strategic projects for the organization such as productivity improvement, inventory reduction and so on
  • KPI Analysis on monthly basis to drive performance and support the Site Leadership Team (SLT)
  • Integration of multiple dashboards and to ensure their smooth performance
  • Support to PGS Lead for Tableau dashboards and insight generation
  • Close liaison with functional leads to ensure execution of the projects
  • Contribute and demonstrate the capabilities in project management
  • Carry out Analysis of present processes and identify opportunities to enhance processes
  • Liaise with SLT to coordinate process improvement project activities
  • Provide detailed reports and other admin assistance to PGS Lead
  • To provide Leadership Team with all required performance management Ad-hoc reports through Tableau platforms
  • Demonstrate capabilities and take additional responsibilities & initiative for accomplishment of the business objectives
  • Exceptional interpersonal and written skills
  • Any other task assigned by the PGS Lead


Minimum Level of Education

  • Bachelor's Degree from a reputable and recognized institute

Minimum Level of Job-Related Experience required

  • Minimum 4 years of experience in data analytics/visualization and administrative role

Valued Analytical Skills

  • Expertise in Microsoft Excel (Pivot, VBA, Macros), PowerPoint, PowerBI, Tableau, Other data analytic software
  • Well versed with Project Management skills
  • Proven ability in managing day-to-day planning and operational activities
  • Able to demonstrate strong analytical and quantitative skills
  • Enthusiasm with a sense of urgency, creativity, decisiveness, and ability to work smart and well under pressure
  • Ability to work in a team environment and collaborate with other functions
  • Responsible self-starter with high attention to detail
  • Excellent communication skills with an ability to respond with professionalism in verbal and written communications with all levels of the organization


  • Relevant pharmaceutical industry experience

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates

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