Manager - Acquisition & Analytics

Standard Chartered Bank
Full time Full day
Job Function:
Retail Banking

Full/Part Time:
Full time

The Manager for Acquisition & Analytics role supports delivery of bringing in new opportunities through analytic triggered next best conversations. The person is an experienced and accredited Project professional who manages relationships, coordinating activities across all resources necessary to deliver the Project needs including change management activities

The role is typically full time and differs from other roles in Digital Banking. The manager is responsible for achieving country’s digital adoption through an analytical approach

The Manager is responsible for …

  • Develop targeting strategies for the Digital channels by Segment and / or geographic presence such as consideration and pull-based sourcing.
  • In line with defined strategies, prescribe performance delivery standards and revenue targets for digital channels
  • Work with Retail Analytics team and relevant stakeholders to ensure achievement of digital targets
  • Work with Retail Analytics team on propensity channels
  • Perform a need analysis-based on data at hand
  • Ability to solve issues and close them without handing over.
  • Closely monitor the competitive environment including competitors’ activities and current marker situation and ensure suggestions put forward are marketable, competitive and profitable
  • Compliance with the all Control Frameworks, where necessary
  • Mitigating and resolving risks and issues which may impair delivery
  • Ensuring that all submissions to committees (PED, Red packs, Closure Reports, etc.) are of the right quality and are timely
  • Delivering the Project’s products and processes into BAU
  • Implementing Project closure procedure
  • Manage and optimize risks
  • Identify opportunities to optimize portfolio mix in terms of product, product type or customers
  • Effective stakeholder management

People and Talent

  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  • Be an effective agent of change and a role model within the bank
  • Develop a people culture which encourages, and champions change among employees in the daily workplace
  • Able to share and advise on best practices and emerging developments across the country/ cluster
  • Build in best practice to allow for solutions that are on message

Risk Management

  • Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the group. Also must have an awareness and understanding of the main risks facing the group and the role the individual plays in managing them.
  • Demonstrate a shift towards anticipation of risk
  • Must be able to interpret information and evaluate risk accordingly, along with put in appropriate controls and measures.
  • Ensure all compliance is met with the Global Operational Risk Framework
  • Work collaboratively with Financial Crime Compliance, AML, Legal & Compliance on Client Due Diligence and KYC processes.


  • Work closely with Compliance to ensure all client communications are in line with regulatory framework.
  • Responsible for assessing the effectiveness of the firm’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
  • Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
  • Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Digital Banking team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Ensure compliance with prevailing prudential regulations and legal and compliance requirements
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Deliver effective governance with the capability to challenge fellow executives effectively, and work with the State Bank of Pakistan in an open and co-operative manner.

Key Stakeholders

Internal Stakeholders

Legal, Compliance, Risk, HR and Finance chains (For strategy alignment and execution support)

Group and Regional stakeholders (For strategy alignment and execution support).

External Stakeholders (List of few)

State Bank of Pakistan (For regulatory purposes)

Pakistan Bankers Association (For inter-bank support)

Competitive banks (For inter-bank support)

Securities and Exchange Commission (For regulatory purposes).

Other Responsibilities

  • Embed here for good and Group’s brand and values in Pakistan.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting and selecting Careers. To help speed up your application, please note the following:

  • You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

  • Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
  • We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 04/11/2021. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

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