Assistant Child Protection Officer, NOA , PN# 10036966 - JO 31716

United Nations High Commissioner for Refugees (UNHCR)
Full time Full day

Organizational Setting and Work Relationships

UNHCR is committed to the effective protection to children of concern, with children representing more than half of the persons falling under its mandate. UNHCR adopts a rights and community-based approach to address the protection needs of children, with a strong emphasis on inclusion within national child protection, child friendly procedures and working with other sectors to protect children including education. Child protection is recognized as global organizational priority for UNHCR. Dedicated child protection positions are needed to provide technical support to improve UNHCR's operational capacity to deliver effective protection to children, adolescents and youth of concern.

The Assistant Child Protection Officer normally reports to a Protection Officer. The incumbent is expected to: support quality, timely and effective child protection responses to the needs of populations of concern; and support mainstreaming of child protection methodologies and integrate protection safeguards in operational responses in all sectors. S/he contributes to identifying key child protection issues, implementation of child protection programmes and supports child protection partnerships and coordination as guided by the supervisor. The Assistant Child Protection Officer also works to involve children, adolescent youth and their families to participate with UNHCR in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent builds and maintains effective interfaces with communities of concern, local authorities and protection and assistance partners

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.


Needs Identification, Strategy and Advocacy

  • Support in the formulation of the child protection key considerations in in multi-sectoral and protection specific assessments.
  • Contribute to the formulation of child protection strategy as part of the operation's broader Protection and Solutions Strategy, which incorporates age, gender and diversity analysis, identifies the protection needs and capacities of children of concern, communities and services and reflects UNHCR's policies, standards and priorities, including the Framework for the Protection of Children.
  • Ensure compliance with UNHCR's child protection policy, priorities and commitments, as well as other aligned policies on age, gender, diversity (AGD) and accountability to affected populations (AAP), GBV, gender equality, disability and youth empowerment.

- Participate in defining context - appropriate approaches for a meaningful participation of children, adolescents and youth in the development and implementation of strategies that address key child protection priorities.

  • Support the analysis of the national systems and ensure that child protection programmes complement national child protection systems and work towards the inclusion of children of concern into national child protection laws, policies and services.

Programme planning and implementation

  • Assist in the designing of child protection programmes, including multi-sectoral activities, and monitoring framework based on identified needs and in line with Child Protection Strategy and UNHCR's global, regional and national policies and standards, including the Framework for the Protection of Children and the Best Interests Procedure.
  • Support in implementing quality child protection programmes, including multi-sectoral activities, in collaboration with partners and key stakeholders.
  • Contribute to the effective implementation of Best Interests Procedure by UNHCR and partners for timely support for children at heightened risk including supervision of UNHCR case management staff in line with UNHCR Best Interests Procedures Guidelines.
  • Work with the team to ensure that Best Interests Determination panels are carried out in a timely manner and recommendations are implemented as planned.
  • Implement and monitor the application of Standard Operating Procedures (SOPs) for child protection.
  • Support UNHCR and partners' case workers to ensure that child protection information management is maintained in accordance with UNHCR's Policy and procedure as well as data sharing protocols.
  • Support partners and communities in strengthening/ establishing community-based child protection programming.
  • Support the monitoring of child protection partners' programmes in line with relevant partnerships-agreements to ensure all children at risk are identified and supported.
  • Support protection and programme teams in identifying gaps and needs for the child protection and other related partners, participating closely in the annual programme cycle and partnerships revision.
  • Provide functional guidance to UNHCR and partner staff involved in child protection activities.

Partnership and coordination

  • Assist in strengthening strategic and innovative partnerships for Child Protection with community-based, local, national, and international organizations, with a focus on ensuring continuity and sustainability.
  • Work with partners to ensure statistics and reporting on children at risk are provided on a regular basis.
  • Support coordination among CP relevant stakeholders at the local level.
  • Contribute to mainstreaming and integrating child protection considerations into other sectors.
  • Contribute to interagency monitoring and reporting on child protection issues and programmes.
  • Ensure CP issues are mainstreamed by working closely with other sectors.

Innovation, knowledge management and capacity building

  • Assist in identifying training needs of UNHCR, Government and partner staff in the area of child protection, and development of learning plans.
  • Participate in initiatives to build capacity of authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
  • Assist in providing functional guidance to UNHCR and partner staff involved in child protection activities
  • Identify and document lessons learnt and good practices.
  • Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education

International Law Human Rights International Development

International Relations Anthropology Social Work

Gender Studies Political Science Social Science

or other relevant field.

(Field(s) of Education marked with an asterisk* are essential)

Relevant Job Experience


  • Experience in the field of protection of children, broader protection or social work involving children and youth, with knowledge of issues relating to child protection, education, gender, humanitarian and development issues, and GBV prevention and response.
  • Applied experience in child protection prevention and response
  • Skills and experience in interviewing and working with children and families including on child protection case management.


  • Knowledge of protection in forced displacement settings and knowledge and demonstrated use of UNHCR and Interagency child protection tools and Guidance.
  • Knowledge of the international legal and policy framework governing refugees, asylum seekers and returnees and IDPs
  • Knowledge and good understanding of the UNHCR Best Interests Procedures Guidelines
  • Experience in working with children, adolescents and youth and participatory child friendly approaches.
  • Experience implementing child protection case management and/or implementation of best interests procedures.
  • Experience working with partners.

Functional Skills

PR-Child Protection Prevention and Response

PR-Child Protection Information Management System

PR-Experience in Best Interest Procedures for children

PR-Interviewing and counselling refugees/asylum seekers and in individual case management

PR-Age, Gender and Diversity (AGD)


IT-Computer Literacy

CO-Cross-cultural communication

CL-Multi-stakeholder Communications with Partners, Government & Community

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies



Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Empowering and Building Trust

Cross-Functional Competencies

Analytical Thinking

Negotiation and Conflict Resolution

Planning and Organizing

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise


See below for this postion's Operational Context


Nature of the Position

The Associate Child Protection Officer will support the Pakistan operation as it develops and operationalizes a country-tailored RST strategy, as part of its effort to secure solutions for the refugees, in line with the Multi-Year Strategy. Based in Islamabad, and as a member of the protection team, the Associate Child Protection Officer will report to the Protection Officer. S/he will support implementation of the resettlement strategy for the operation by ensuring that child at risk cases are identified and receive adequate support through comprehensive case management, including solutions. S/he will supervise national Child Protection staff

The incumbent is expected to have a solid knowledge and experience implementing the UNHCR Child Protection Policy including the Best Interest Procedure Guidelines. The Associate Child Protection Officer through closely working with both Protection and Programme teams on the ground and the country office in Islamabad, to ensure harmonization in the development and refinement of SOPs/case management tools, coordination with key stakeholders, devising prioritized interventions for preventions of child abuse and neglect, risk mitigation, response to their specific needs as well as capacity building of UNHCR staff and partners. Strong communication and drafting skills will be essential for the position. Child protection prevention and response mechanism is also established through empowering both female and male community members both in urban and refugee villages. The Associate Child Protection Officer will need to work in coordinated manner taking a multi-functional approach to ensure adequate mainstreaming across UNHCR and partners' sectorial interventions

Experience in working in an emergency context will be an asset, as well as experience working with diverse teams in sensitive contexts.

Living and Working Conditions Help Living and Working Conditions


Islamabad is a category "C" family duty station. The working environment is still traditional but has improved a lot and it's changing, in terms of social and cultural norms and customs, including prohibitions imposed by religion. Islamabad became a family duty station recently but yet you should be alert on all aspects of security-related issues and be sensitive to social, cultural and religious norms in a context where social interaction is often happening.

Islamabad security situation is quite stable, as it is well looked after by the security forces. International staff can accommodate themselves at their choice: in the Hotel, in the GH, in the rented house/apartment. There are no curfews and restrictions of movement. Other areas in Islamabad are not recommended for living and walking around. All incoming/new international/national staff members should be provided with a detailed security briefing on the arrival, covering most of the operational/ residential/ security/ common social issues. International staff are not allowed to leave the administrative bounders of Islamabad without the prior consent of the HG. Non-Objection Certificate (NOC) issued by MOFA applies, whether for business or personal/private purposes. Please follow this link for latest updates on travel restrictions:

Closing Date

Candidates interested in the position can follow the guidelines (below) and apply directly on UNHCR Career Portal by the deadline: 6-Dec-2021 (Midnight Geneva Time)

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