IT System Administrator

Broadpeak Technologies
Full time Full day
3 year(s) or above experience

  • Administer, manage, and support Office 365 applications, Active Directory and Azure cloud instances
  • Manage and support MDM platforms, cloud based voice platforms and other applications utilizing applications specific tools and security best practices
  • Provision hardware, software, printers and access for on-boarding of new hires as well as for an employee departure
  • Must have a hands-on experience of system administration of Office 365 applications, Active directory and Windows operating systems
  • Experience with Apple Macbook pro laptops and other Apple products is also preferred
  • Maintains system performance by performing system monitoring analysis and troubleshooting on system hardware, software, networks, and operating systems
  • Regular application installations, configurations, and day-to-day administration. Troubleshoot hardware and software issues as they arise. Staying familiar with new versions of applications and technology used in the environment
  • Support and operate all A/V conference rooms and their communication equipment for Team meetings and other events
  • Availability to provide after-hours/on-call support, as needed, for a 24x7 operational environment
  • Maintain and create application, process and network documentation as well as security policies as needed
  • Must have strong interpersonal, planning, facilitation, negotiating, and organizational skills
  • Able to identify risk and issues and recommend appropriate mitigation plans
  • Can deal with changing priorities and meet tight timelines in a matrix environment. Can work under pressure, manage competing priorities and work independently with minimal oversight
  • Not afraid to be inquisitive and willing to challenge the status quo
  • Self-motivated and energized to work with highly diversified business and technical teams (incl. offshore partners)
  • Excellent verbal and written communication skills with ability to communicate actively, openly and effectively (verbal and written) with a variety of different audiences (business and technical). Ability to communicate complicated security concepts to technical and nontechnical employees
  • Be a proven contributor in a team environment
  • You have a bachelor’s degree or 3-5 years of managing an enterprise network, deploying and supporting Microsoft Office 365 applications
  • Your hands-on experience of the administration of the Microsoft Windows Server Platform, will include but not limited to Active Directory, Group Policy, DHCP, FTP, SMTP and DNS
  • You have strong knowledge of windows, system backups, restore, recovery, DR and high availability strategies for Microsoft environments
  • You have excellent communication skills and be a team-player with a willingness to engage issues in multiple departments
  • You love to work in a fast-paced environment, and possess a willingness to “roll up your sleeves”
  • You are high energy and have a proactive approach
  • You work well in cross-functional teams
  • You have the willingness to work outside normal business hours to accommodate different time zones
  • You are organized, innovative, and collaborative and can manage multiple projects at a time

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