Head of EDS

Full time Full day
Our employees are our company\'s greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company\'s mission.


This position leads and manages KE IT Development team as Head of Enterprise Development Services (EDS). Team comprises of technical verticals including SAP( ABAP/BW/BO/Fiori), SharePoint, .Net, Qlik, Mobility and any other new tools and software that are under considerations/ R&D.

This role guide, plans, oversees, direct and coordinate all activities/tasks and projects falling in the domain of IT development relating to process automation, optimization, and implementation of new or modified business processes through existing/new technologies to cater KE Business users\' requirements. IT also manages the day-to-day trouble shooting and bug fixing as reported through IT helpdesk and timely resolutions of the same through IT development team. This role also involves extensively with internal ( including CxOs) and external stakeholders / vendors.




 Extensive knowledge of IT Technologies and trend , including but not limited to SAP/ERP Modules, Microsoft Technologies, Mobility and Cloud etc.
 Practical knowledge of Implementation and supervising IT development Teams
 Detailed knowledge of Project Delivery Methodologies
 Applied knowledge of Client/Stakeholder Management
 Functional knowledge of IT Infrastructure and Technology Trends
 Comprehensive knowledge of IT Standards and Frameworks , such as ITIL (infrastructure library) ,TOGAF.
 IT Project Management
 Software development lifecycle& Quality assurance
 Understanding of legal and regulatory affairs w.r.t audit and compliance
 IT Governance frameworks and industry best practices
 Understanding of budget preparation and utilization  Decision Making & Problem Solving
 Teamwork& Collaboration
 Vision and Strategic Thinking
 Communication (written, verbal and presentation)
 Planning and Organizing
 Conflict Management
 Negotiation
 Mentoring
 Stakeholder management
 Vendor Management
 Contract negotiations


12 years of overall IT related experience with 8-9 years of experience of working with SAP/ERP , Microsoft Technologies ( SharePoint/ .Net) , Mobility and Cloud/Hybrid environments and having proven experience of supervising software development and project delivery teams.


Area of Responsibilities

1. Lead IT Development Team - 25%

 Plan, organize, control, and evaluate IT Development team and their operations
 Develop, manage, and prepare best software development team.
 Provide project management and technical leadership for every aspect of software developments/ technical projects
 Establish and stimulate software development standards and processes along with best practices
 Collaborate effectively with all team members as well as hold regular team meetings.
 Supervise and delegate duties to the development team
 Handle annual budget and ensure cost effectiveness

2. Project Delivery - 25%

 Understands users\' expectations in terms of projects\' priority shared by Business Partner; Prioritizes projects and related tasks with team and Business Partner for execution of projects as per requirements
 Formulates appropriate team and distributes tasks among team members as per capabilities; Initiates and monitors project execution as per defined methodologies and standards
 Reviews projects\' progress on weekly basis with team from project visibility dashboard.
 Coordinates with relevant team for resolution of hiccups and escalated issues if any.
 Provides support in timely and effective resolution of the same through stakeholder meetings, negotiations, skill enhancement etc.
 Ensures compliance with defined quality standards

 Obtains process automation/optimization requirements from departments on yearly basis; Reviews requirements and finalizes as per resource constraints/limitations

 Involve with External Implementation Partners/Vendor on integration and deployment tasks and provides required support in terms of resource allocation to the concerned project managers and ensures resolution of issues if any.

3. Stakeholder Management - 20%
 Liaises with internal and external stakeholders on regular basis for seamless execution of tasks
 Conducts meetings with internal department heads to understand and fulfill technology requirements
 Coordinates with Technology Partners/ vendors /service providers for implementation of modifications in technology and business requirements
 Provides technical expertise to Business Partner for relationship building; Fosters healthy relationships with all stakeholders and ensures smooth execution of all tasks

Area of Responsibility Continued

4. People Management - 15%
 Identifies training requirements of the Staff; Contributes to performance management of direct reports; Manages development, career planning and engagement of subordinates in coordination with HR
 Handles administrative issues including recruitment, leaves, grievances, and other issues; Provides guidance to the direct reports as and when required
 Creates team-spirit and ensures seamless interaction among team members; Ensures parity among subordinates with regards to learning and growth opportunities
 Creates a conducive working environment to build and sustain an engaged and committed teams.

5. Audit and Compliance - 15%
 Actively participating in adherence and compliances to all regulatory , audit ( Internal/External) , IT security and governance policies and procedures.
 Ensure PMO Methodologies compliances while execution

KE provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.

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