Business Account Manager
TelenorFull time Full day
Karachi 74200 , Pakistan
Marketing & Distribution
About the position
Last Date to Apply: 29th January, 2023
Employment Type: This is a full-time position.
Grade: This is a grade 2 position.
Location: This role is based in Karachi, Pakistan. (Hybrid)
About the role:
The role will allow you to contribute towards our vision of taking Telenor Business products to a leading position over the coming years. And will get the opportunity to enhance vision and expertise for B2B segments.
Your Impactful Goals will include:
Managing a portfolio of accounts to achieve long-term success.
Developing healthy relationships with customers by providing them support and solutions.
Strict adherence to company/divisional policies, plans and strategies to achieve company/divisional key deliveries along with complete understanding of code of conduct.
Monthly New New target achievement through upselling and new acquisition of Medium Enterprises
Achievement of 100% collection
Ensuring upselling and cross selling in the assigned portfolio
Relationship at all tiers in assigned portfolio
Knowledge of IOT, Enterprise solutions & cloud selling
Your Typical day at work:
Proactively develop customer relationships by maintaining contact at an appropriate level.
100% portfolio management.
Maintain Voice and Data Churn in the assigned threshold.
Monthly collections and upselling.
Provide support to Customers by ensuring resolution of network coverage, billing, and services issues.
Contribute to the ongoing development and improvement of the customer experience.
What we are looking for?
Education: Minimum BBA, MBA (Preferably Marketing)
Work experience: 2 plus years experience of: Corporate Servicing, Client Management, Key Account Management.
Potential Career Path
This specific job gives you ample opportunities to maneuver around in other departments like Business Solutions, Sales & Distribution & Customer Experience Management.
Functional Skills / Knowledge Areas
Strong business sense and industry expertise
Excellent communication and negotiation skills
Business acumen with a problem-solving attitude
Adaptable to new environments and a good team player
Ability to meet tight deadlines
Ability to Handle difficult situations
IoT and Enterprise Solution Selling
Next level Sales pitching through story telling
Why should you join Telenor
At Telenor Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top employer of the country, we enable you to realize your dreams in an environment of diversity and openness to new mindsets.