CI and Performance Manager- Demand CoE

Job Purpose

The CI (Continuous Improvement) and Performance manager is responsible to lead and deliver operational excellence programmes across all CoE activities in full alignment with global demand objectives. This CI and Performance manager will work closely to CCC Analytics and Forecasting Teams to ensure standard operating procedures are in place and compliance. The output of the role will support delivery of key metrics: SFA, SFB and process adherence metrics.

Education, Experience & Skills:

• Bachelors or Master degree in Supply Chain from a reputable university




• 5-6+ year of experience in Supply Chain preferably in Demand management or operational excellence.




• Experience of multiple continuous improvement cycles in operations/ Supply chain / Demand forecasting.




• SAP experience / knowledge.




• Strong Supply Chain competencies managing within different regions, customer relationship management, performance management, and strategic thinking.

Key Responsibilities

• Lead continuous improvement programmes and ensure KPIs / visual controls are aligned to Demand objectives.




• Identify and priorities improvement opportunities (process simplification, team productivity and standardization)




• Establish and monitor Lean Standard Work




• Measure and improve team productivity




• Define internal KPIs and targets.




• Design and Deploy Capability building plans and GPS Mindset for CoE




• Own local Standard Operating Procedures and ensure compliance to Global SOPs.




• On-board new joiners to CoE




• Provide strategic advice as well as operational solutions




• Ability to navigate through complexity and find solutions




• Strong problem-solving skills which demonstrate understanding of business




• Ability to work effectively in a highly matrix organization across geographies and cultures

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

Contact information:

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