Customer Support Officer

Abbasi and Company
Full time Full day
Lahore

Job Description:



  • Respond promptly to client inquiries via phone, email, and in-person.

  • Direct clients to online resources

  • Educate clients on company services and facilities

  • Update client records in the contact list.

  • Regularly compile reports and submit to the management on overall customer satisfaction.

  • Pitch ideas for improving customer care

  • Disseminate research reports to the clients on daily basis


Skills:



  • Excellent communication skills

  • Proficient in Microsoft Office (Excel, Word)

  • Good organizational, interpersonal, and problem solving skills

  • Ability to multitask and be flexible




Qualification:



  • Education: Bachelors from HEC recognized University

  • Experience: Fresh or 1 Year or more

  • Location: Lahore

  • Kindly email your CV at [email protected]

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