Change Management Analyst
S&P Global
Full time Full day
Islamabad
The Title: Change Management Analyst
The Location: Islamabad, Pakistan
The Grade: 09 (relevant for internal employees)
The Team:
The Organization Change Management Team exists to prepare, support, and equip our people to successfully adopt change by providing an innovative, effective and sustainable change management that aligns to the business goals and accelerates growth for Market Intelligence. Our Key focus areas are; defining, driving and delivering the change management programs for the entire suite of tools and technology used by MI Division commercial users with solid success metrics and KPIs for change and adoption. Additionally we ensure there is relevant governance & executive sponsorship for change, including interaction with senior management, advisory groups, working groups, champions, super users/ end users while providing effective communications and engagement.
The Impact: The OCM team supports / provides change management expertise to several large complex transformational projects. This includes a Salesforce migration and consolidation (Cumulus) plus CPQ and billing upgrades (Sunrise), many smaller projects, and business as usual change. The OCM team will collaborate with Sales Leaders and individuals in order to define the change impacts of any planned change (H,M,L) and to ensure there is sufficient planning and awareness of any change project and is duly recorded in the master change road map within change control guidelines. The OCM team applies a structured methodology to achieve successful organizational change management; including for significant projects, new technologies, major system consolidation projects, and BAU including system upgrades, releases and announcements.
What's in it for you:
At any given time, this role will be assisting with the change management success for several large, complex transformational projects, many smaller projects, and business as usual change. The role’s primary focus is to support the documentation of change impacts, preparation of change reporting / dashboarding, delivering of change training for colleagues. The role will require close collaboration with other managers and teams across the Division, as well as in supporting Finance functions.
Responsibilities:
Work with the Change Director to support the design of the organization change management program accordingly.
Conduct Change Impact Assessments and Business Readiness analysis for impacted teams.
Operate withing the Change Management methodology as directed by the OCM Director to effect change (PROSCI, ADKAR, or similar)
Conduct Stakeholder analysis and provide insight to Stakeholder buy-in to the Change program and prepare reports as required and to draw meaningful change data insights.
Track quantitative and qualitative metrics to measure change readiness and support effective communication and engagement activities by creating compelling change content
Prepare for meetings with the change networks within the Division with timely program information/updates and change management guidance. Sending agendas, meeting notes
Involvement in User Acceptance testing and Aftercare activities
Preparation and writing up of change impact assessments/completion reports.
Gather lessons learnt from other change programs and adoption of OCM best practice across MI.
Collaborating with various MI Commercial teams and Stakeholder on ad-hoc projects as necessary
What We’re Looking For:
We are looking for a smart professional who is reliable, delivers tasks on time with a growth mindset. A result-oriented individual who take actions to solve business problems, provide analytical insights and interested in learning the overall processes and data quality strategies. A team player who reliable and can communicate and collaborate with colleagues at all levels of the organization.
Basic Knowledge areas and skill set:
Confident, reliable, self-motivated individual
Experience of change management methods & tools (ADKAR & PROSCI)
Good stakeholder management and engagement skills.
Strong analytical and problem-solving skills. Proven ability to solve complex problems that require data analysis skills such as change impact assessments
Possess strong problem-solving skills and the ability to develop and implement innovative solutions for resolving operational and financial problems.
Strong attention to detail and analytical ability with an inquisitive mind.
Ability to work independently and as a fully contributing member of a team.
Ability to multi-task, work under pressure and meet tight deadlines.
Excellent communication skills, both written and oral.
Prefered Knowledge Area:
Knowledge of PROSCI & ADKAR, APMG, Agile Change methods
Ability to build Change Trackers and Dashboards in Agile
Basic Qualifications:
Bacholers or masters in relevant feild
Preferred Qualifications:
Bacholers/ Masters in change maangement or simmilar feilds
Bacholers/Masters in communication
Bacholers/Masters in human psychology
Flexible Working
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.
Return to Work
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
#LI-FH
About Company Statement:
S&P Global deliver s essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies
-----------------------------------------------------------
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
Job ID: 282376
Posted On: 2023-05-11
Location: Islamabad, Pakistan
The Location: Islamabad, Pakistan
The Grade: 09 (relevant for internal employees)
The Team:
The Organization Change Management Team exists to prepare, support, and equip our people to successfully adopt change by providing an innovative, effective and sustainable change management that aligns to the business goals and accelerates growth for Market Intelligence. Our Key focus areas are; defining, driving and delivering the change management programs for the entire suite of tools and technology used by MI Division commercial users with solid success metrics and KPIs for change and adoption. Additionally we ensure there is relevant governance & executive sponsorship for change, including interaction with senior management, advisory groups, working groups, champions, super users/ end users while providing effective communications and engagement.
The Impact: The OCM team supports / provides change management expertise to several large complex transformational projects. This includes a Salesforce migration and consolidation (Cumulus) plus CPQ and billing upgrades (Sunrise), many smaller projects, and business as usual change. The OCM team will collaborate with Sales Leaders and individuals in order to define the change impacts of any planned change (H,M,L) and to ensure there is sufficient planning and awareness of any change project and is duly recorded in the master change road map within change control guidelines. The OCM team applies a structured methodology to achieve successful organizational change management; including for significant projects, new technologies, major system consolidation projects, and BAU including system upgrades, releases and announcements.
What's in it for you:
At any given time, this role will be assisting with the change management success for several large, complex transformational projects, many smaller projects, and business as usual change. The role’s primary focus is to support the documentation of change impacts, preparation of change reporting / dashboarding, delivering of change training for colleagues. The role will require close collaboration with other managers and teams across the Division, as well as in supporting Finance functions.
Responsibilities:
Work with the Change Director to support the design of the organization change management program accordingly.
Conduct Change Impact Assessments and Business Readiness analysis for impacted teams.
Operate withing the Change Management methodology as directed by the OCM Director to effect change (PROSCI, ADKAR, or similar)
Conduct Stakeholder analysis and provide insight to Stakeholder buy-in to the Change program and prepare reports as required and to draw meaningful change data insights.
Track quantitative and qualitative metrics to measure change readiness and support effective communication and engagement activities by creating compelling change content
Prepare for meetings with the change networks within the Division with timely program information/updates and change management guidance. Sending agendas, meeting notes
Involvement in User Acceptance testing and Aftercare activities
Preparation and writing up of change impact assessments/completion reports.
Gather lessons learnt from other change programs and adoption of OCM best practice across MI.
Collaborating with various MI Commercial teams and Stakeholder on ad-hoc projects as necessary
What We’re Looking For:
We are looking for a smart professional who is reliable, delivers tasks on time with a growth mindset. A result-oriented individual who take actions to solve business problems, provide analytical insights and interested in learning the overall processes and data quality strategies. A team player who reliable and can communicate and collaborate with colleagues at all levels of the organization.
Basic Knowledge areas and skill set:
Confident, reliable, self-motivated individual
Experience of change management methods & tools (ADKAR & PROSCI)
Good stakeholder management and engagement skills.
Strong analytical and problem-solving skills. Proven ability to solve complex problems that require data analysis skills such as change impact assessments
Possess strong problem-solving skills and the ability to develop and implement innovative solutions for resolving operational and financial problems.
Strong attention to detail and analytical ability with an inquisitive mind.
Ability to work independently and as a fully contributing member of a team.
Ability to multi-task, work under pressure and meet tight deadlines.
Excellent communication skills, both written and oral.
Prefered Knowledge Area:
Knowledge of PROSCI & ADKAR, APMG, Agile Change methods
Ability to build Change Trackers and Dashboards in Agile
Basic Qualifications:
Bacholers or masters in relevant feild
Preferred Qualifications:
Bacholers/ Masters in change maangement or simmilar feilds
Bacholers/Masters in communication
Bacholers/Masters in human psychology
Flexible Working
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.
Return to Work
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
#LI-FH
About Company Statement:
S&P Global deliver s essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies
-----------------------------------------------------------
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
Job ID: 282376
Posted On: 2023-05-11
Location: Islamabad, Pakistan
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