Process Improvement analyst

CureMD Healthcare
Full time Full day
It's fun to work in a company where people truly BELIEVE in what they're doing!

  • Identify areas of improvement across the organization

  • Develop and implement process improvement initiatives, including documentation, process mapping, and training

  • Develop metrics to track process performance and report on progress to management

  • Collect and analyze performance data to identify trends, opportunities for improvement, and communicate findings and recommendations

  • To build Power BI dashboards from DevOps data

  • Conduct audits

  • Assist in implementing best practices and methodologies in areas such as project management, quality assurance, and resource management.

  • Collaborate with other departments, such as Software Engineering, Quality assurance and Product Management, to identify areas for improvement and implement best practices.


  • Bachelor's in Computer Science, Engineering, or a related field.

  • Minimum 1 year of experience as an auditor or process improvement in the software industry with agile projects.

  • Strong knowledge of software development processes, agile framework, quality assurance, project management, software audit practices, and industry best standards.

  • Good communication and interpersonal skills.

  • Strong analytical and problem-solving skills

  • Experience with DevOps and building Power BI dashboards

  • Proficient in Microsoft Office, especially Excel and PowerPoint

  • Knowledge of ISO 9001, ISO 20000 and ISO 27001 is plus

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