SailPoint & Zscaler Support engineer

Full time Full day

Position Overview

SailPoint &
Support engineer
is primarily responsible for:

  • Virtual appliances support:

    • Monitoring SailPoint connections to maintain up-time.

    • Troubleshooting user account and connection issues.

    • Create/update Transforms to adapt to business needs.

    • Support, monitor, and troubleshoot Zscaler connectivity

  • Virtual appliances engineering:

    • Perform audits quarterly.

    • Build Access Request Portal.

    • Create new connections as needed.

    • Update schema to facilitate onboarding new categories of personnel (e.g. contractors).

    • Assist with application integration.

    • Design and help build a high-availability environment for SailPoint.

    • Hypercare support for as-needed/specified post-production sign-off addressed via Change-Order.

  • Engage with, and advise stakeholders within the business on Identity and Access Management best practices.

  • Asses security systems and measures for weaknesses and possible improvements

  • Share and document your knowledge with teammates and guide them in resolving complex technical problems.

  • Ensure accurate and timely resolution of all assigned issues, confirming a strict SLA


  • Bachelor’s degree in Computer Science or equivalent in work experience.

  • 4-5 years experience required in SailPoint & Zscaler.


  • Solid communication (Verbal, Written) and interpersonal skills

  • Experience and knowledge in building out SailPoint IDAM solutions

  • Team player, collaborator

  • Ability to work independently and provide guidance to new staff on the team

  • Customer experience with cloud and hybrid infrastructures, broad experience with Microsoft 365 Security and Azure Security.

  • Client-facing communications skills (verbal & written), including the ability to communicate with all levels, from developers through C level Management.

  • Ability to work independently in a fast-paced environment where technology and customers' requirements can change regularly.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Nextbridge (Pvt.) Ltd.
Full time Full day
Nextbridge Pvt Ltd is looking for a Senior DevOps Engineer in one of its three offices based in Johar Town, Lahore. Experience: 5+ Years Location: Lahore (Onsite) Requirements: Min. 5 years of proven experience in DevOps Candidates with leading experience...
Full time Full day
Get To Know AimFit: Empowering women is at the heart of everything we do at AimFit. We know in our culture that women, as primary caregivers and nurturers, put their own health on the back seat to look after others....
Full time Full day
Who are we? Afiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing uses artificial intelligence to identify subtle and valuable patterns of human interaction in order to pair individuals on the basis of...