T&W Sales Support Executive for Pakistan - 1 Year

Full time Full day

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Taste & Wellbeing Sales Support Executive for Pakistan – 1 Year open contract

A Sales Support Executive with a global leader in the creation of Taste & Wellbeing and Fragrance & Beauty, and an important member of our Taste & Wellbeing Pakistan Commercial team and focus on the exciting Pakistan market, while being based in our Karachi office - Your future position?

Are you an experienced Sales/Commercial Support professional and would like to take a new turn in your career by joining the Sales team of a global and leading organisation? Then this might be the perfect opportunity for you!

Taste & Wellbeing is at the heart of Givaudan. We have a rich history of creating flavours that strike an emotional chord with consumers. We are inspired by our rich heritage and our contribution to defining the evolution of the trends over time. We create flavours that shape people's lives.

We are now hiring for an experienced and customer-focused ‘Sales Support Executive’ to support the Taste & Wellbeing Sales operations for Pakistan. You will manage the daily Taste & Wellbeing Sales administration for the Karachi office and act as the contact point between the Customers in Pakistan, Sales, Marketing, and the Technical teams in Karachi and our regional office in Dubai. Your main responsibility will be prompt order entry and order management and be on top of customers' orders while updating them weekly. You will ensure excellent customer service, pre and post-sales support, and general office operations coordination.

Based in our Karachi office and reporting to the Taste & Wellbeing Country Manager for Pakistan, you will join a passionate, winning, and diverse team supporting our continued success story in Pakistan.

This is a full-time role with us working 5 days a week (Monday-Friday) on an open temporary contract for 1 year to start with, and your payroll will be processed by an external manpower organisation. The contract could be extended later depending on our changing business needs.

You will work for a company that touches billions of consumers more than a hundred times a day. With its heritage stretching back over 250 years, Givaudan has a long history of innovating scents and tastes. Our passion is to collaborate with customers and partners to develop game-changing innovations in the food & beverage, fragrance and beauty industries. We have a culture that works to inspire, challenge and capture the heart and soul of consumers and customers. Our customers in Pakistan have local, regional, and international profiles, bringing diversity and curiosity to your daily job.

Sounds interesting? It could well be your perfect opportunity if you love staying ahead of the curve, always aim to exceed customer needs, deliver value, and are experienced at promoting strong relationships.

In this exciting role, with a 'can-do’ mindset, you will

Support our business:

  • Manage administrative tasks, including managing projects and sample requests, from initiation to completion and preparation for submission.

  • Support the business sourcing market products, information, and creative and technical needs.

  • Prepare and maintain price quotations and ensure accuracy on our internal systems.

Service our customers:

  • Respond to all enquiries using systems knowledge, creative investigation, and follow-up.

  • Provide the business team with information on customers' requests, insights, and communications.

  • Use your skills to support the Key Account Managers in delivering to our customers.

  • Responsible for prompt order entry and order management, and regularly be on top of customers' orders while updating them on a weekly basis.

Position our Taste & Wellbeing solutions:

  • Analyse data to identify meaningful insights.

  • Manage priorities for yourself and the sales team.

  • Create easy-to-understand reports and presentations.

Improve the bottom line:

  • Be an essential team member by coordinating and updating different reports and tracking tools.

  • Maintain data accuracy in reports and manage timelines.

  • Create daily, weekly, and monthly dashboards and support project management and data reporting.


Your professional profile includes

  • Bachelor or University degree in a relevant discipline.

  • 3+ years of relevant work experience in a B2B or B2C Sales support/Commercial support role(s) in international and multicultural work environments, ideally in the Flavour, Food, Beverage or FMCG sectors.

  • Knowledge of import & export regulations, customs, and shipment processes for material orders will be advantageous for this role.

  • Working knowledge of ERPs like SAP is advantageous.

  • Excellent oral and written proficiency in the English language.

  • A good team player and comfortable with diversity.

Our benefits -

  • Attractive package.

  • Excellent opportunities for progressive learning and development.

  • A creative team environment that will inspire you.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

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