CSR - Ecommerce

Full time Full day

We are looking for a customer service agent for an e-commerce company. Work US hours. Reliable with at least two years of e-commerce customer service experience on the phone, email, chat, and order processing.


  • Provide knowledgeable answers to customer phone and email inquiries regarding products and brand

  • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry

  • Manage ongoing customer relationships utilizing our CRM tools

  • Develop collaborative, positive working relationships with the team

  • Assist customers with after-sales service issues

  • Be a primary contact for customer inquiries about our products and brand.

  • Able to communicate our company policies concisely to client


  • Minimum of 2 years experience in e-commerce customer service

  • Knowledge using Shopify, ShipStation, Re: amaze, Amazon Seller Central, Slack, Google Drive, and Asana

  • Reliable with work schedule and responsibilities

  • Outstanding written and verbal communication skills, phone etiquette

  • Demonstrates initiative with the ability to multi-task and detail oriented in a fast-paced environment

  • Proven to be organized, methodical, rigorous

  • Strong team player

  • Photoshop and other software basic skills preferred but not required

Job Type: Full-time

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Jazz Telecom
Full time Full day
Description : Grade Level: L2 Location: Islamabad Last date to apply: June 2nd, 2023 What is Expert Diversity & Inclusion? This role is responsible for supporting in implementing diversity and inclusion programs in alignment with the D&I strategy to foster...
Chemonics International Inc. (IPA)
Full time Full day
Posted date 26th May, 2023 Last date to apply 4th June, 2023 Country Pakistan Locations Islamabad Category Development Sector Type Full Time Position 1 Experience 3 years Chemonics International seeks a HR & Administrative Officer for its USAID Pakistan Investment...
Please visit the following link to view the Job Description and apply for the position: (Only applications received through the below mentioned UNHCR Career Portal will be accepted): https://unhcr.wd3.myworkdayjobs.com/External/job/Islamabad-Pakistan/Interpreter-Assistant_JR2318652 Only shortlisted candidates will be contacted. Shortlisted candidates may be required...