Product Manager Deposits

Standard Chartered
Full time Full day

: Retail Banking

Primary Location
: Africa & Middle East-Pakistan-Karachi

: Full-time

Employee Status
: Permanent

Posting Date
: 15/May/2023, 1:03:59 AM

Unposting Date
: 29/May/2023, 5:59:00 PM

Strategy and Planning

  • Assist in driving the Retail Products P&L in line with CPBB Pakistan strategy, legal and regulatory requirements

Product Development & Management

  • Assist in driving Product innovation and development initiatives with Group Product to meet/ anticipate needs of customers across Personal, Preferred and Priority Banking segments.

  • Work with segment teams to develop and launch cross-product bundling propositions for deepening customer relationship and brand loyalty.

  • To develop, design and manage Debit Card product features that meet client’s desired requirements and increase bank’s share of client wallet.

  • Assist the Product Head in driving the Debit Card P&L in line with CPBB Pakistan strategy, legal and regulatory requirements.

  • Drive the debit card conversion initiative.

  • Work with Marketing on product marketing and branding.

  • Work collaboratively with other business functions to enhance business opportunities through cross-sell and to resolve cross-functional operations and service issues.

  • Keep abreast of market competition, industry practices and best practices to constantly improve on overall business performance

  • Monitor and review financials on a monthly basis in order to take steps to improve CTB NII and NFI

  • Review regular deposits MIS to identify trends in portfolio movement and track against targets.

  • Active involvement with Learning & CB academy in terms of development and execution of training programs to optimize sales and service.

Product and Process Governance

  • Manage compliance to Global PPGs & approval and compliance to Country Addenda.

  • Ensure management of activities in the Retail Product unit in compliance with all regulations and controls as set by the Bank and external regulatory authorities.

  • Identify and recommend ways to improve the end-to-end process for the retail deposits product suite with focus on quality in delivery and cycle time.

  • Ensure appropriate and adequate documentation is in place for process actions and is responsible for achieving and maintaining a satisfactory audit rating.

  • Assist all other related functions to ensure compliance with applicable money laundering prevention procedures.

  • Ensure that product and customer pricing is approved in line with delegated authorities and defined procedures.

  • Ensure that the customer complaints referred to Retail Deposits products are resolved in a timely manner

Regulatory & Business Conduct*

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

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