Supervisor - Stage

Digital Treatment Planning Center is looking for eligible applicant for the role of Supervisor in planning services. The purpose of the role is for managing and coordinating a team of Digital Treatment Planning Designers in DPS and Execute all assigned task given by Senior Manager OPS

• 
  Set goal & objective for DTP Designer's team, routinely review performance (quality, productivity, lead-time, cost, etc.) of the team, provide performance feedback to team members when performance issues arise.




• Responsible for the daily activities, working schedule and performance of team. Report daily production operation of the team and identify opportunities for improvement to achieve the objectives of production and quality.


• Coordinate holidays, leaves, training, participation in events, pilots, etc. as well as coordination of overtime of DTP Designers and support team, balancing the teams in different operations as needed.


• Consistent achieve production and quality metrics for the facility and set new benchmark year on year.


• Motivate all the staff, maintain team Discipline and Promote teamwork fostering a positive working environment.


• Train, coach, and mentor DTP Designers to learn and improve their capability to perform all required duties. First line of contact for resolving questions and problems of DTP Designers and escalate them as needed.


• Maintain process, technology, and systems expertise to ensure proficiency and ability to coach and train others.


• Follow all established company policies and procedures including health and safety.


• Apply and enforce established guidelines and working procedures of the corresponding operation.


• Coordinate and support with rest of supervisory team overall site performance, improvements, and short-term capacity balancing.


• Follow DPS working instruction, clinical protocol, quality instructions and other guidelines.


• Perform other duties as assigned.

Education

Bachelor’s degree or above. Dental Technician diploma would be a
plus.
Experience

Has at least 6 years of directly related treatment plan design experience and1-2 years of leader experience in industry leading company.
Skill

• Having ability to learn CAD/CAM software applications efficiently. Basic Knowledge about computer operations and Microsoft


• Office tools.




• Result and Team oriented


• Analytic skill. Able to prepare reports and KPI´s tracking

Coordination

Must be for effectively communicate in both oral and written form Fluent in English, both written and spoken.
Others

• Business understanding of metrics, KPI´s, systems, processes.


• Able to prepare reports and KPI´s tracking