Research & Support Analyst

Full time Full day

We are seeking for Research & Support Analyst to join our team. To be successful in thisposition, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. We are looking for an individual with experience in record keeping, timesheet and data entry.


  • Carrier company invoices are reviewed in detail.

  • Collect the relevant information, such as BOL number, Pro Numbers, Consignee and consigner and many more.

  • Process them within the client-directed transaction time.

  • Mark them and assign notations as per each job description.

  • Current we are working with over 200+ CASS clients and carriers.

  • Learning the procedures and keeping up to date with fresh product knowledge.

Skills & Abilities:

  • Typing: 30-40 WPM

  • Excellent presentation and communication skills regarding technical and non-technical concepts.

  • Excellent employee

  • Strong initiative and self-awareness – a flexible team player

  • Creative thinker

  • Demonstrated strength in employee communication

  • Program planning and facilitation experience

  • Experience driving engagement, and building and implementing related programs


  • Minimum graduate from a recognized university.

  • Previous experience in the BPO industry.

  • Minimum of 2+ years of experience with data handling and invoice reading capabilities.

  • Strong computer skills including Excel are required. Must be comfortable using filters, tables in excel.

  • Self-starter and comfortable working in a fast-paced dynamic environment.

  • Strong attention to detail, adaptability, and being very organized.

  • Must have excellent communication, strong interpersonal and problem-solving skills, with the ability to build friendly and collaborative working relationships with clients and colleagues.

  • Must be fluent in English both oral and written

  • Preferable US Clients

What we offer:

  • Market Competitive Salary

  • Career Growth

  • Learning & Development

  • Provident Fund

  • EOBI

  • Paid Leaves

  • Medical Coverage (IPD)

  • Life Insurance

Location: Gulberg II, Lahore
Shift: 05:30am – 02:30pm

Interested candidates can forward their resumes
at [email protected] mentioning Job Title in the subject.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Full time Full day
Get To Know AimFit: Empowering women is at the heart of everything we do at AimFit. We know in our culture that women, as primary caregivers and nurturers, put their own health on the back seat to look after others....
UNICEF works in some of the world's toughest places to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child,...
The Coca-Cola Company
Full time Full day
Focus, Scope, & Impact: The Media Operations leader will: Lead the development of connections plans across brands/campaigns, recommending allocation of activation DME to different consumer / shopper touchpoints Ensure we have the most effective and efficient media plans for our...