Market ops Processor

Full time Full day

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


  • This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process

  • Activities will include independently processing and closing loans within a loan operations environment

  • Interprets data and contributes to recommendations for loan process improvement

  • Minimizes risk to the bank through knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, adheres to audit and control policies with knowledge of lending documentation, operations, and terminology

  • Timely escalation of all inquiries and issues related to loan documentation

  • Develops a good understanding of products, processes, industry practices and standards including central bank's approved Loans under FEM.

  • Applies a good knowledge of a wide range of specialized administrative/technical skills to monitor, analyze and/or evaluate processes and data

  • Ensures the accuracy of tasks performed, and the quality and timeliness of tasks that affect own team and closely related teams

  • Applies a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group

  • Utilizes good communication and interpersonal skills to interact with colleagues and stakeholders, to exchange potentially complex/sensitive information

  • May have direct interaction with external customers to disseminate or explain information

  • Individuals at this level exhibit basic executional capabilities and are beginning to take on more responsibilities

  • Performs loan documentation/processing functions of moderate complexity

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, business practices, escalating, managing and reporting control issues with transparency.


  • 1-2 years relevant experience

  • Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process

  • Demonstrate understanding of Loan Processes, Procedures, Products and Services

  • Basic awareness of managing, preparing, and reviewing loan documentation

  • Able to identify, mitigate, manage, resolve, and escalate risks and issues

  • Awareness of risk types, policies and control measures and processes

  • Comply with applicable laws, rules, and regulations, and adhering to Policies


  • Graduate or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Operations - Transaction Services


Job Family:

Loan Documentation and Processing


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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