Customer Success Specialist OTC

The Role

Typically:

• Performs tasks according to instructions that provide some space for own interpretation. Solutions for deviations are taught.


• Shares information and answers standard questions and some complex questions; generally explains rules and procedures


• Identifies shortcomings in current processes, systems and procedures within assigned unit.


• Activities are carried out within a standardised and routine context.

This job profile contains generic information and does not describe individual positions or required job competencies. Grading decisions will also depend on other factors

Disclaimer

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.