Client Service Executive

Full time Full day

Department: CONTACT CENTER Experience: 1 YearDeadline: October 06, 2023Location: Rawalpindi, Pakistan

Job Profile

  • Handle Inbound and Outbound calls with Medical Insurance companies.

  • Communicate with insurance companies for all types of related queries.

  • Handle patient’s eligibility, benefits and authorization verification project.

  • Communicate with insurance companies while adhering to the Information security guidelines.

  • Accomplish assigned tasks according to the priority set by Team leader/ Supervisor.

  • Ensures and provides quality service to both internal and external entities.

  • Provide daily signoff to Team leader/ Supervisor at day end.

  • Shift duration is 9 hours a day and 5 days a week.

  • Shift operates between Evening and Night time.

  • Implement and act in accordance with MTBC’s information security and privacy policies.

  • Ensure compliance with information security responsibilities specific to your job role.

  • Protect assets from unauthorized access, disclosure, modification, destruction or interference.

  • Any other task assigned by the Team leader/ Supervisor.

Tools / Skills

  • Excellent interpersonal and written and oral communication skills.

  • Good listening skills.

  • Natural problem-solving.

  • Manage large amounts of incoming calls/ outgoing calls

  • Ability to Use Positive Language

Additional Information

Total Position(s)

7 Positions


Does not matter

Minimum Education


Degree Title




Nature of Job

Work From Office

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