Social Media & Advocacy Manager

Full time Full day

The Social & Advocacy Manager is in charge of customer and consumer digital activation and is responsible for brand’s social media, relationship with influencers and e-community, reviews & ratings campaigns.



  • Defines social media strategy by network, based on DMI guidelines and annual brand plan

  • Ensures community management

  • Develops understanding of consumers through social engagement

  • Manages ROI and effectiveness of social media investment and activity


  • Owns the relationship with influencers

  • Activates online community to maximize reach

  • Allocates and executes budget for influencer marketing & submits products to influencers


  • Manages reviews and ratings programs & submits products for review and ratings


  • Works on customer care execution, including weekly briefings and managinf

  • Owns and drives value out of consumer CRM and precision advertising

  • Manages Social CRM & Executes CRM campaigns, along with the Online Brand Manager


  • Ensures consistent tone of voice across all platforms and channels

  • Participates in induction of new hires & shares experience and best practices


  • Brand vision and understanding associated with good product sensitivity

  • Strong digital Mindset

  • Experience in social media and community management, including influencers

  • Ability to summarize, in order to share information

  • Strong communication skills

  • Experience in collaborative work

  • Ability to form strong relationships with various stakeholders

  • You can apply to up to three jobs within a rolling 30-day window.

  • You cannot withdraw your application once you applied, so please make sure to choose a job that matches your dreams.

  • Please visit "Your Application Space" to see the jobs you have already applied to.

  • Please don’t create another account with a different email. If you do so, your account might be merged and your application record will be deleted.

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