Scrum Master

S&P Global
Full time Full day
S&P Global Corporate

The Role : Scrum Master

The Team : The Business and Program Management team drives program delivery, manages budget and vendor relationships, and promotes rigorous delivery through Agile ways of working for our People Experience function.

The Impact : This position is for someone interested in serving as a scrum master and SAFe Practice Consultant supporting our People Experience function. Effectively delivering products and services drives innovation and powers our global businesses. Efficient coordination our talented teams enables prioritize and execute our strategy and is essential for customer and shareholder success.

What’s in it for you :

This is an opportunity to establish and maintain agile ways of working within the People function and be an industry innovator

You will have flexibility and empowerment to coach and upskill our teams, build relationship with senior leadership, and delivery products and services which benefit our entire company

Serve as a consultant to People Experience, create and execute strategies for the business, identify opportunities, and shape our growth mindset culture

Responsibilities :

Guide business and People stakeholders through the release of products and services related to benefits, compensation, pay, technology, analytics, mobility, people solutions.

Collaborate with key stakeholders to help design and drive the functional definition of a solution that meets the program level objectives and vision

Conduct interviews and requirements workshops with a cross-discipline team to elicit understanding of business needs, persona mapping, experience/user journeys, and dependency mapping

Write unambiguous, testable requirements with clear acceptance criteria; act as integrated scrum team member to assure requirements are understood fully; work with Architects in defining non-functional requirements

Manage service requests, issues and defects and escalated cases in relation to Workday and ensure SLAs are adhered to

Manage the backlog through ServiceNow, Azure Devops, ceremony (meeting) cadence, and overall metrics.

Support UAT activities by providing insights on test cases and data to test the break/fix or new functionality

Conduct root cause analysis to determine appropriate action plans for issues/breaks and determine impacted employee list

Effectively support and deliver Agile HR and Scaled Agile methodologies and ceremonies for backlog management, product increment sessions, and story refinement.

Support and assist the People Experience team through US Hours

What We’re Looking For :

A sincere love of learning with initiative and grit.

At least 2+ years of relevant HR Systems and Processes

At least 2+ years of relevant Agile, Scrum, sAFE (Scaled Agile) Project/Program Experience

Strong Analytical and reporting capabilities (Microsoft Office Suite: Excel, PowerPoint, and Visio, Azure DevOps)

Strong Problem solving and issue resolution of technical issues and items

Strong written and verbal communication skills

Ability to manage multiple high-priority assignments while meeting deadlines and quality standards

Ability to effectively demonstrate time management and organizational skills

Ability to contribute and actively engage within the organization

Ability to willingness to upskill/train on various Workday modules and other S&P Global People Team systems

Ability to demonstrate problem solving and proactive thought within finding solutions

Return to Work : Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Grade/Level : 10

The Location : India, Pakistan, Poland, Mexico, US (Not NYC or CO)

About Company Statement : S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.


Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 292395

Posted On: 2023-09-17

Location: Hyderabad, India

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