Research Executive, Customer Success

Full time Full day
Company Description

NielsenIQ (NIQ) is a global information and measurement company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence and mobile measurement.

Job Description

We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. In this role you will execute projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.


  • Summarize data in tables, charts, and graphs

  • Analyze and interpret sales data and consumer data

  • Set up and refresh cyclical reports

  • Draft reports and presentations (category overview as well as issue-based) build a story and finalize conclusions and propose recommendations

  • Reviews data for errors and inconsistencies

  • Use internal tools and data sources

  • Prepare initial client correspondence

  • Attend client meetings and presentations over call

  • Discuss analysis design to best answer client questions with Client Business Partner/client with the support of a Senior team member

  • Manage internal stakeholders for example the Global Report Center Team

About you

  • Highly motivated, self-directed, pro-active & possess a driven personality capable of working within tight deadlines or agile environment

  • Resourceful, inquisitive and excited about new technologies

  • Generates ideas for improvements, doing things differently, constructively challenging the status quo

  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation

  • Unflagging attention to detail & demonstrated commitment to the accuracy and completeness of the information


  • University degree in Marketing, Mathematics, Statistics, or other related fields is a must, preferred Postgraduate

  • Preferably 6 months to 1 year of working experience in Market Research

  • Knowledge of using advanced Excel, Powerpoint, Power BI, or Tableau would be an advantage

  • Strong analytical mind and excellent numerical skills

  • Strong communication skills & visualization skills – interested in storytelling techniques

  • High level of client service skills and understanding of growth and brand strategy

  • Business acumen and good knowledge of the market dynamics

  • Comfortable working in a digital-enabled environment

  • Fluent in spoken and written English

Additional Information

  • Flexible working environment

  • Health insurance

  • Parental leave

  • Life assurance

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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