Head, Property Management

RESPONSIBILITIES:

Strategy

§ Lead the delivery of the Property Function Scorecard

§ Lead and play a pivotal role in delivery of premises strategy including, but not limited to,

o Commercial space optimization

o Transform customer’s experience

o Engage with local regulatory bodies and teams of consultants on physical premises upgrade

o Upgrading the fitout to meet business needs and implement new ways of working

o Sustainable resourcing and Employee well-being

§ Lead the strategy to provide Business and Function Heads optimal Property and Property related solutions (Health & Safety, Security etc.)

§ Deliver on Group’s Sustainability agenda by moving to green energy and adoption of energy efficient initiatives to reduce carbon footprint

§ Ensure delivery of Group & Country Property strategic initiatives

Business

§ Proactive engagements with business stakeholders and supply partners – deepen partnerships, influence with future focused, affordable and robust solutions and ensure all service indicators are managed effectively

§ Ensure Health & Safety at all premises by addressing the identified issues

§ Continue to optimize space and implement the New ways of working agenda

§ Alignment to continuously changing requirements of businesses and functions

§ Engagement with Security companies to ensure seamless services to the bank

§ Ensure that all Regulatory requirements related to Minimum wages are fulfilled by Supply partners and security companies

Processes

§ Develop, implement and deliver property strategies and strategic initiatives

§ Effective engagement with all third party vendors in line with SCM policies / procedures

§ Identify non-core properties with timely disposal along with management of legal challenges

§ Support the CFO in managing operational risk of Finance, SCM and Property through all applicable policies and supporting the CFO in discharging the responsibilities as an RO

People and Talent

§ Ensure the provision of ongoing training and development of people, and ensure that holders of all critical positions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks

§ Strong engagement with strategic partners and their staff for delivery of bank objectives

§ Develop people to meet their career goals including job rotation and succession planning

§ Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Risk Management

§ Effective management of operational risk within the function including ensuring the proper functioning of embedded and periodic controls. As Property Subject Matter Expert (under ORTF) for Safety & Security ensure all material risks are identified, assessed, mitigated, monitored, reported and approved.

§ Take personal responsibility for understanding the risk and compliance requirements.

§ Effectively identify, escalate, mitigate and resolve risk and compliance matters.

§ Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed and misconduct appropriately dealt with

§ Establish the first line of assurance in the Function

§ Ensure data quality of risk and loss records in M7 system pertaining to Property

Governance

§ Continue to focus on improving Controls. Advise governance bodies on key risks, effectiveness of mitigants and controls, and alignment of residual risks with appetite

§ Maintain robust controls and embed ORF in Property

§ Proactive identification and reporting of risks and concerns

§ Mitigation of risks and resolution of issues in a timely manner including developing suitable controls and measuring their effectiveness

Regulatory & Business Conduct

§ Display exemplary conduct and live by the Group’s Values and Code of Conduct.

§ Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

§ Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

Key Stakeholders

§ Country CEO

§ Country Management Team (CMT)

§ Country Business Segment & Product Heads

§ Country Functional Heads

§ Supply Partners

§ Finance and Property Partners (Country/ Region/Group)

§ Internal and External Auditors

Other Responsibilities

§ Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

§ Lead Project Aspire initiatives for the Country relating to Property

§ Identification and implementation of cost management initiatives