Technical Support Specialist

About Zones Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook

Technical Support Specialist

Job Description:

• Hands-on experience with Windows environments


• Ability to diagnose and troubleshoot basic technical issues with laptops/PC.


• Maintain user PCs, including upgrades and configuration as needed.


• Install, configure, and upgrade PC software.


• Responsible for PC’s, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.)


• Maintain computer systems and act as support if any system goes down.


• Help to automate and build Software Packages for Autopilot / Intune deployment.


• Design, test, and deploy secure base images for enterprise use. Package, test, and deploy.


• Knowledge of SCCM


• Work on Microsoft ATP


• Troubleshoot MS outlook/MS Team


• How VPN works


• What is Active directory & Azure Active Directory. How it works

Zones offers a comprehensive Benefits package



Our employees enjoy a variety of comprehensive benefits, including health Insurance coverage for parents, spouse & children, life insurance, Gratuity, and EOBI. We maintain our unequivocal commitment to and support of equal employment opportunity for all individuals, free from discrimination based on race, color, ethnicity, religion, national origin, citizenship, marital status, gender, sexual orientation, age, disability, genetic information, or any other basis protected by under the law. At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture.



At Zones, work is more than a job –with an exciting career with a global team who are client-centric, has a passion for tech, and embrace change and lifelong learning in a collab culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!