Professional Services Business Consultant

Tracker Corp
Full time Full day
Hyderabad




At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available





Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech!

Job Overview


A Professional Services Consultant will be responsible for the successful completion of assigned client implementation project activities of Mitratech's robust and comprehensive enterprise software. These implementation project activities include configuration of software, testing, and go-live support for client. As a Professional Services Consultant, you will work under the direction of the engagement Project Manager and Senior Professional Services Consultant.


Essential Duties & Responsibilities:



  • Participates in multiple projects in varying phases of implementation simultaneously

  • Meets with other team members and clients business users to identify project objectives

  • Works within overall project plan and schedule

  • Works independently and collaboratively on customer-specific solution design and functional configurations

  • Participates in customization design sessions with the Technical Services Manager. Meets regularly with developers assigned to the project to get periodic task updates on customization work and clarify questions

  • Supports customization testing, including preparation of test scenarios. Supports client user acceptance testing

  • Collaborates with customer team participants, Client Managers and Engineering to assure project success

  • Facilitates communication upward and across internal project team including status of assigned tasks.

  • Ensures that all project deliverables are complete (broad-based perspective)


Requirements & Skills:



  • Bachelors degree in related discipline required

  • 2+ years of experience

  • Strong attention to detail with excellent presentation skills

  • Quick learner

  • Must be an analytical thinker

  • Must be consultative and understand the bigger picture for the client

  • Hands-on approach

  • Strong sense of ownership and urgency

  • Self-starter with ability to work with minimal supervision

  • Excellent written and verbal communication skills

  • Ability to work with all levels of internal staff and clients

  • Ability to work on multiple projects and deliverables simultaneously

  • Ability to handle confidential client and company information


Desired Skills & Experience:



  • Knowledge of Visio, Project and HTML

  • Understanding of Web Services SOAP and REST

  • Understanding of relational databases and SQL concepts

  • Experience with business analytics and intelligence solutions (e.g. Business Objects, Sisense, Tableau)


We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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