Quality Compliance Manager

British American Tobacco
Full time Full day


BAT is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!


SENIORITY LEVEL: Management Position

FUNCTION: Operations

LOCATION: Lahore, Pakistan

Reports to: Global Quality Compliance Manager


This role is an important part of the Quality Compliance Team supporting the development, embedding and monitoring of global procedures for Multi Category Products supplied both internally by BAT and by external 3rd party suppliers. Working closely with all levels of the quality organisation, across functions and with external suppliers the role will be responsible for publishing and implementation of processes that support the development of supplier quality assurance and finished product quality standards through the entire product lifecycle.


  • Develop and deploy Quality compliance processes and tools that enable the organisation and our suppliers to ensure our Multicategory products are fit for purpose.

  • Provide support to the Global Quality community and the entire organisation in promoting the quality compliance culture for Multicategory products.

  • Leverage the knowledge/technologies/capabilities from internal/external networks aligned with the Quality Strategy to drive effective quality compliance framework.

  • Drive and support collaboration within and across teams, functions and end-markets/ factories to support the landing of new quality compliance tools with minimal disruption.

  • Collaborate effectively with factories to enable quality compliance culture.

  • Support Global and local quality teams to run compliance reviews and health checks effectively.

  • Manage the delivery of assigned projects to agreed time, quality and cost.

  • Identify risks and ensure adequate mitigation or escalate when something can impact on successful delivery.


Experience Required

  • Operations and Quality management experience at manufacturing site and/or above market teams.

  • Experience in working across multiple functions and projects with knowledge of problems solving tools and methodologies.

  • Experience of establishing policies, procedures, and systems in a multi category environment.

  • Experience of contributing to continuous improvement practices with the ability to manage complex issues and work independently.

  • Excellent communication, influencing, and interpersonal skills.

  • Effective engagement skills with the ability to influence stakeholders.

Technical / Functional / Leadership Skills Required

  • Ability to work in a multi geographical environment

  • Excellent communication, influencing, and interpersonal skills.

  • Demonstrable ability to work across functions and projects effectively.

  • Knowledge of quality standards and processes.

Education / Qualifications / Certifications Required

  • Degree or equivalent in Applied Science, Industrial, Food Technology or Engineering management related disciplines.


At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets

  • Brands sold in over 200 markets, made in 44 factories in 42 countries

  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations

  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner

  • Seal Award winner – one of 50 most sustainable companies


Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!


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