Database Administrator

Full time Full day
About Afiniti

At Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections

Using our patented AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. By doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved

Our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include Fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. We take pride in our global reach and impact, with our solutions being leveraged by organizations around the world

To learn more about Afiniti and the groundbreaking work we do, visit

About the role

The DBA will be responsible for the availability, performance, integrity and security of the databases. Primarily with MySQL, Greenplum, Postgres on Linux and generally other community RDBMS/NoSQL Platforms. This role has a potential to get resource involved in the planning, design and development of the databases along with operational support and troubleshooting/resolution of any issues. The ideal candidate will work as a member of DBA team which provides 24/7 services to our clients around the globe

Key Responsibilities

  • Core responsibilities includes installation, administration, operations, support, and maintenance, monitoring & upgrading of database servers to ensure availability, security with optimal performance.

  • Maintains quality of service by establishing and enforcing organization standards.

  • Responsible to perform query optimization in addition to assist/reviews/feedbacks to stakeholders in writing complex queries, stored procedures/functions, views, DDL/DML script.

  • Troubleshoot complex database issues in accurate and timely manner ensuring compliance to SLAs / OLAs.

  • Maintain database operational, disaster recovery, backup procedures/processes to ensure continuous availability and speedy recovery.

  • Responsible to maintain a good, healthy & friendly team environment.

Minimum Qualifications

  • 3 - 6 years of Database Management experience working with MYSQL, Greenplum, PostgreSQL, SQL Server or Oracle Databases, ideally in Linux environments.

  • Strong working knowledge of Database platforms and its internal engine, storage & memory architecture/processes.

Preferred Qualifications

  • Must be familiar with working and managing enterprise level mission critical databases with considerable size 2+ TBs

  • Ability to work both independently and as part of a team.

  • Should possess a nice pleasant & flexible personality and should be willing to work in flexible shift timings (as per requirements).

  • Should be a quick learner, willing to take initiative, enthusiastic about his work, determined and hard worker.

  • Excellent analytical and communication/soft skills are required.

  • Experience in managing or using MPP technologies such as Netezza or Teradata.

  • Experience with Cloud platforms/technologies will be a plus

  • Experience in some programming language will be a plus

Location/Hybrid work statement

Based on the role and function at Afiniti, you may have the opportunity to work hybrid!

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