FIT - QA - CRM D365 - Senior Associate 2 - Hyderabad

Full time Full day

Line of Service






Management Level

Senior Associate

Job Description & Summary

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

As part of the Microsoft CRM team you will help our clients transform their Sales, Service and Marketing functions leveraging Microsoft Dynamics. You will also help deploy and optimize the use of Microsoft Business Applications Suite across several industries, to provide enterprises with deep domain knowledge and purpose built front office applications designed to meet the unique needs of the business.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.

  • Delegate to others to provide stretch opportunities, coaching them to deliver results.

  • Demonstrate critical thinking and the ability to bring order to unstructured problems.

  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.

  • Review your work and that of others for quality, accuracy and relevance.

  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.

  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

  • Use straightforward communication, in a structured way, when influencing and connecting with others.

  • Able to read situations and modify behavior to build quality relationships.

  • Uphold the firm's code of ethics and business conduct.

QA - D365 CE -Job Description-Senior Associate

We're looking for a seasoned QA with experience of testing with Microsoft Dynamics 365 CE and PowerApps application.


  • Testing releases of new or modified custom applications developed using Microsoft/Azure technologies.

  • Testing releases of new D365 CRM application, assuring the quality of scalable software solutions by collaborating with business partners to realize the full capability of D365, supporting all quality assurance tasks, test plan preparation, test cases for customizations, extensions, configurations, and integrations.

  • Performing functional, integration, and regression testing.

  • Creating test plans and detailed test cases using Azure DevOps or similar tool (preferably Azure DevOps);

  • Documenting any defects found during the daily testing activities and track them to resolution.

  • Supporting DevOps development teams test planning and execution, and code reviews.

  • Participating in release activities and post-release support activities.

  • Supporting user story mapping, sprint planning, estimation, and feature walk-throughs.

  • Participating in user acceptance testing and maintenance of documentation.

  • Reviewing the test plan implications of Change Requests.

  • Contribute to/prepare ad-hoc reports and presentations for PMO, Clients etc.

  • Staying upto date with industry best practices with regards to testing and test automation


  • 5- 8 Years experience as a consultant with implementation of Microsoft Dynamics CE/CRM preferably in a global/multi-country scenario

  • At least 2-3 end-to-end implementations completed in D365 CE

  • Good knowledge of Dynamics 365 CE/CRM modules and its Out of box capabilities

  • Testing experience with Customer Engagement including Sales, Marketing, Customer Service. Field Service will be nice to have.

  • Testing Knowledge of Power Portals/ Power Pages, Power Apps, Automate, Power BI

  • Worked on Test Scenario creation, Test case creation, Test data creation, Test Case execution, Defect reporting, Smoke testing, Regression, and Ad-hoc testing in Agile model at SIT environment.

  • Must have demonstrated experience in one of these tool sets, Selenium, or EasyRepro

  • Demonstrated experience developing software test plans & test cases.

  • Outstanding written and verbal communication skills.


  • Preferred SpecFlow with Selenium using BDD (Behavior Driven Development)

  • Basics knowledge on Object-Oriented Programming

  • Coding skills in C# and/or Java Script

  • Knowledge on SQL and API testing using tools like Postman

Desired Qualifications:

  • Industry testing certifications.

  • Experience in Performance testing using open-source tools like JMeter.

  • D365 certifications, classes, or exams.

  • Azure certifications, classes, or exams.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

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