PC Support Engineer

United Bank Limited
Full time Full day

Job Title:

PC Support Engineer

Total Position:


Job Type


Job Location:

Multiple Cities

Minimum Education:


Minimum Experience:

0 - 1 Year

Apply By:


Posted On:


Eligibility Criteria:

Minimum Qualifications: Preferably Graduate in IT Field

Minimum Experience: 1 year or fresh

Job Specific Skills: Hardware \ Software knowledge & Troubleshooting skills.

Behavioural Skills:

    Desire and ability to develop strong working relationship

    Ability to manage multiple tasks, organise priorities and meet deadlines

Key Responsibilities:

    Trouble-shooting thru remote session or visiting users so as complaint is attended in defined TAT, as instructed by DOM

    OS Installations, upgrades, deployment, maintenance hardware & Software’s support

    Daily SOD/EOD support to branches including Year-end and half year support

    Provide support to different desktop applications which are being used in Head office, branches and other locations of the Bank

    Coordination with vendors for hardware repairing, part replacement & warranty claim

    Ensuring IS Compliance thus only authorized software and tools are used

    SMART Phone & Tablet configuration with support

    UBL Projects & Special Tasks

    HO/Branches/Back Office Departments BCP activity

    HO Compliance 24 X 7 support activity

    Branch IT infrastructure revamping, Branch/Back offices Network, IP Phone deployment, ATM, Hajj operation and other IT related Supports

    Periodic visits to the branches / sub-offices and ensure every branch / sub-office of his domain is visited during the quarter and duly signed visit report is submitted

    WebEx, Zoom & other Audio/Video conferencing support including BoD meetings

    Inventory management

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