PC Support Engineer

United Bank Limited
Full time Full day
Karachi






Job Title:

PC Support Engineer







Total Position:

Multiple







Job Type

Permanent







Job Location:

Multiple Cities







Minimum Education:

Bachelor







Minimum Experience:

0 - 1 Year







Apply By:

15-APR-24







Posted On:

02-APR-24







Eligibility Criteria:







Minimum Qualifications: Preferably Graduate in IT Field



Minimum Experience: 1 year or fresh



Job Specific Skills: Hardware \ Software knowledge & Troubleshooting skills.



Behavioural Skills:





    Desire and ability to develop strong working relationship


    Ability to manage multiple tasks, organise priorities and meet deadlines
























Key Responsibilities:

















    Trouble-shooting thru remote session or visiting users so as complaint is attended in defined TAT, as instructed by DOM


    OS Installations, upgrades, deployment, maintenance hardware & Software’s support


    Daily SOD/EOD support to branches including Year-end and half year support


    Provide support to different desktop applications which are being used in Head office, branches and other locations of the Bank


    Coordination with vendors for hardware repairing, part replacement & warranty claim


    Ensuring IS Compliance thus only authorized software and tools are used


    SMART Phone & Tablet configuration with support


    UBL Projects & Special Tasks


    HO/Branches/Back Office Departments BCP activity


    HO Compliance 24 X 7 support activity


    Branch IT infrastructure revamping, Branch/Back offices Network, IP Phone deployment, ATM, Hajj operation and other IT related Supports


    Periodic visits to the branches / sub-offices and ensure every branch / sub-office of his domain is visited during the quarter and duly signed visit report is submitted


    WebEx, Zoom & other Audio/Video conferencing support including BoD meetings


    Inventory management


















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