Expert Digital Platforms & Growth

Jazz Telecom
Full time Full day
Islamabad

Description :


Grade: L2


Location: Islamabad


Last date to apply: 8th April, 2024


What is Expert Digital Platforms & Growth?


The role reports directly to the Stream Head Digital Products & Design and has 0 people reporting directly into it with an extended team of 6 team members.



  • Work on growth, analytics & reporting of Jazz digital platforms, focusing on acquisition and retention strategies.

  • Liaise with BI team to extract and model customer data to build feasibilities for new projects and prepare post-camp analysis for existing projects and campaigns.

  • Explore global best practices for tracking customer behavior on digital platforms along with the tools being used at every step of the customer journey from Ad impression to platform usage.

  • Plan strategies to increase revenue from Jazz digital platforms.

  • Interpret data and metrics for performance insights to be implemented in growth activities.

  • Develop Business cases for upcoming features on digital services.

  • Monitor business performance of all digital products.

  • Develop holistic business forecasts on a quarterly basis for the digital services in order to gauge month on month growth in subscribers, active users, revenue etc.

  • Develop daily tracking reports for each digital product and automate reporting.

  • Develop targets pertaining to the relevant KPIs e.g. MAU, revenue and share with relevant stakeholders for achievement and review.

  • Participate & contribute in digital transformation initiatives being taken for the digitalization of Jazz.


What does Digital Platforms and Growth Expert do?


Additional responsibilities and deliverables will include the following:



  • Reporting and Monitoring of major KPIs (MAU, revenue, retention etc) for all digital platforms.

  • Updating relevant stakeholders on performance of platforms on a weekly basis.

  • Forecasting exercises will fall under the ownership of this role.

  • Development of business cases for feature development as well as marketing campaigns.

  • Target achievement monitoring and tracking performance against respective targets for each month.


Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.


Requirements



  • Degree in Computer Science, Engineering, Math or Business.

  • 3+ years’ experience in analytics, segmentation or product management.

  • Prior experience in analytics will be preferred

  • Prior experience of working on a digital platform (app or website) in the domain of analytics.



  • Strong interpersonal skills as you will be collaborating with multiple teams.

  • Willing to adapt according to the evolving digital landscapes. You should have a focus on customer experience and be proficient at customer journey mapping.

  • Results driven, independent thinker with skills in data, analytics, marketing and integrations.

  • Excellent presentation skills with ability to explain complicated topics in an accessible manner to management and stakeholders.

  • Motivated to work in an innovative and collaborative environment encouraging rapid testing and experimentation.

  • Ability to devise business cases for new initiatives.

  • Ability to approach challenges with a problem solving mindset.

  • Solid understanding of different marketing channels and their impact for growth and engagement.

  • Hands-on experience of Digital Analytics tools.


Benefits


Why Join Jazz?


As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.


Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.


As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.

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