Relationship Officer - Deposit Banking
Mobilink Microfinance Bank Ltd
Full time Full day
Rawalpindi
Job Description
- Responsibilities: Responsible for execution of customer acquisition process in order to build a healthy portfolio for liability growth and cross sell targets of the team.
- Ensure to build up a CALSA / TD customer portfolio within agreed time period.
- Ensure overall assigned portfolio targets are achieved product wise CALSA / SA / TD on weekly/monthly/quarterly and annual basis.
- Take onboard Free Lancers / Brand Ambassador to make a deposit mobilization team of 25 head counts for retail deposit marketing.
- Ensure targeted percentage of portfolio mix i.e. between CASA and Term Deposit is achieved.
- Achieve fairly priced deposit to support retail deposit growth on the back of multiple accounts.
- Establish and maintain good relationships with key potential clients, and develop these into successful, ongoing business relationships.
- Ensure the objectives are met within Bank policies, procedures, strategies and maintain coordination with internal units of the branch.
- Ensure deposit mobilization and NTB Account Opening run rate on daily basis.
- Understand the problems and challenges of clients and seek help from RM/BM to better address those needs.
- Seek opportunities to cross-sell or upsell to existing clients.
- Monitor and assess the activities of our competitors to proactively satisfy and retain MMBL clients.
- Provide excellent service to maintain a positive reputation for the business.
- Resolve any customer complaints promptly and professionally.
- Any task/ assignment assigned by Line Manager to be completed in efficient and effective manner.
- Requirement: Hold a Bachelor’s degree from a reputable Institution in business administration, commerce, accounting, marketing, economics, finance or equivalent.
- A good understanding of Deposit products and its workability. Must possess knowledge about CASA & bilinear fundamental to achieve CASA growth.
- Preferably have a minimum of 1-year relevant work experience in sales, management, and operations experience within the retail/consumer banking or any other industry.
- Fresh Graduates/Master’s degree holders of A Class Universities / Colleges having sales aptitude & passion
- Essential Skills: Skilled in direct sales
- Understanding of Customer behavior and distribution
- Ability to work under pressure
- Presentation skills
- Customer focused
- Socialization ability
- Proficient in MS office
- Self-motivated & career oriented
- Ability to work in a team
- Ability to work under pressure
- Desired Skills: Knowledge of MMBL’s products/processes and policies.
- Understanding of compliance and regulatory requirements for each of the products
- Academic Qualification: Bachelors, Preferably Masters
- Area of Specialization: Deposit Banking
- Computer Proficiency: N/A
- Other Details/Skills:
- Knowledge of MMBL’s products/processes and policies.
- Understanding of compliance and regulatory requirements for each of the products
- Chaklala Scheme III Rawalpindi
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