AR / Credit Control Officer

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

Role Purpose

Reporting to the Transactional Manager the AR / Credit Control Officer will work as part of the Vesta Software Group Finance team.

The role will be responsible for the efficient and timely collection of debtor balances, along with credit checking customers and assisting with aging analysis to support cash flow forecasting.

They will be expected to provide excellent customer service to both external and internal customers, adhering to policies and guidelines set by the department.

The successful candidate will be an integral part of the Vesta Software Group finance team in a high growth organisation and will be responsible for participating in the day-to-day processes of the team.

Key Responsibilities;

Role

This is a multi-faceted role working with multiple software companies where the post holder will be expected (but is not limited) to:

• Call and e-mail customers for verification/payment of outstanding invoices for software goods and services.
• Make notes of findings in the accounting system for reference
• Review aged debt ledgers to identify overdue debt and notify the UK Credit Control Manager / Business of any issues
• Provide special focus on the collection of aged (90+) and problematic debt
• Work with customers and colleagues for quick resolution of customer queries to facilitate payment
• Send out account statements and reminder letters in line with credit control processes / policy
• Prepare data for inclusion in weekly debt reports when required
• Attend regular AR meetings with businesses
• Help to facilitate the resolution of customer queries with the appropriate internal staff
• Manage credit referencing and monitor credit limits / payment terms
• Prepare cash and aged debt reports
  
  

Skills and Experience Required;

• Strong numeracy and literacy skills
• Must have at least 2 years relevant experience
• Excellent IT skills and the confidence to learn new systems
• Attention to detail and accuracy
• Good written and verbal communication and interpersonal skills
• Flexible and hardworking, willing to learn a variety of different tasks
• Ability to self-motivate and desire to fulfil your own potential
• You will have a strong work ethic and be highly organised and methodical
• Solution-focused, with the ability to prioritise and manage multiple tasks
• Persistent and resilient under pressure, with a good sense of humour
  
  

Desirable Qualifications

• A demonstrated ability to process large quantities of data quickly and effectively
• Excellent IT skills including a high level of proficiency in Excel
• Experience of Microsoft Dynamics F&O software would be an advantage
  
  

Personal Attributes

• Must be a team player
• Proactive and solution-oriented mindset.
• Strong leadership and team-building skills.
• Resilient under pressure with a positive, can-do attitude.
• Customer-focused approach with a commitment to service excellence.
  
  

Exciting Benefits We Offer

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.