Assistant Operations Manager

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Assistant Operations Manager

By PGAN Team

Posted At | Oct 14, 2025 09:36 PM

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Salary (monthly) 200000.00 - 200000.00 PKR Shift Day Shift Posted At Oct 14, 2025 09:36 PM Job Type Full-time Education Level Master Experience Level Senior Is Remote? No Industry NA Company Translation Empire PK Last Date Oct 31, 2025 12:00 AM Gender NA Skills Operations Management, Leadership, Team Management, Project Management, Process Optimization, Communication, Performance Management, Business Development, Customer Service

Details

Translation Empire PK is looking for a proactive and agile Assistant Operations Manager to oversee daily operations and manage large teams effectively. The ideal candidate is a quick learner, a strong leader, and a problem solver who can adapt to evolving business dynamics while ensuring smooth execution of departmental processes.

This role requires an experienced professional capable of managing 50–60 staff members, ensuring operational efficiency, and driving team performance through strategic planning and leadership.

Responsibilities

• Manage and lead a department of 50–60 people.
• Execute departmental operations efficiently within available resources.
• Handle leave and shift scheduling for team members.
• Enable resources and streamline processes to achieve operational excellence.
• Establish, monitor, and improve customer service standards using recognized benchmarks.
• Conduct regular staff development and progress meetings.
• Ensure timely completion of ongoing projects with consistent follow-up.
• Build and sustain a performance-driven team culture.
• Implement and enforce company policies and procedures.
• Review KPIs regularly and identify improvement opportunities.
• Conduct training need analysis and develop staff for higher-level roles.
• Continuously enhance operations and contribute to business development.
• Create and improve processes to enhance efficiency and profitability.
  
  

Requirements

• Education: Bachelor’s degree required (BBA/MBA preferred).
• Experience: Minimum 5–8 years of professional experience managing diverse teams and departments.
• Industry Exposure: International recruitment, customer support, business operations, call center, or project management.
• Skills Required:
• Leadership and team management
• Process creation and optimization
• Project management and situation handling
• Problem-solving and solution-driven mindset
• Excellent English communication (verbal & written)
• Time management, adaptability, and proactive work approach
  

Benefits

• Professional growth opportunities
• Performance-based incentives
• Collaborative and inclusive work culture
• Staff training and development programs
  
  

How to Apply?

Send your updated resume to [email protected] with the subject line “Application for Assistant Operations Manager – Rawalpindi.”

Operations Management Leadership Rawalpindi Customer-support Project-management Call-center

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