Branch Coordinator - PostEx

Our client PostEx is hiring a Branch Coordinator in Karachi.

• Manage daily branch operations and ensure smooth workflow.
• Coordinate parcel receiving, sorting, dispatch, and delivery activities.
• Monitor shipment status and ensure timely deliveries.
• Coordinate with riders and operations teams to resolve delivery issues.
• Maintain accurate branch records, reports, and operational data.
• Ensure cash collection, reconciliation, and timely deposit as per company policy.
• Handle customer queries, complaints, and escalations professionally.
• Monitor branch KPIs, including delivery performance and service quality.
• Ensure compliance with company SOPs, policies, and safety standards.
• Coordinate with Head Office and other departments for operational support.
• Maintain inventory of branch supplies and operational assets.
• Support onboarding and coordination of branch staff when required.
• Prepare daily, weekly, and monthly operational reports.
  
  

• Bachelor's degree in Business Administration, Supply Chain, Management, or a related field.
• 1–3 years of experience in branch operations, logistics, courier, retail operations, or administration.
• Strong communication and coordination skills.
• Good knowledge of Microsoft Excel and Microsoft Office.
• Ability to work under pressure and manage multiple tasks.
• Strong problem-solving and organizational skills.
• Experience with logistics or courier operations will be preferred.
  
  

• Branch Operations
• Team Coordination
• Customer Service
• Shipment Tracking
• Cash Handling & Reconciliation
• Reporting & Documentation
• Microsoft Excel
• Communication Skills
• Time Management
• Problem Solving
• SOP Compliance
  
  

• Courier & Logistics
• E-commerce
• Retail Operations
• Supply Chain
• Distribution