Business Analyst/Project Manager [100% Remote]

We are a software agency that has been building products for over 5 years. We’ve shipped 100+ applications for clients in the US, UK, and EU and AU. We don't work the "old way." We heavily use AI to move fast. If you love clear thinking and staying ahead of tech trends, you'll fit right in.

About the Role

This is a client-facing role. Fluent English and the confidence to lead a call are non-negotiable.

This role is roughly 60% Business Analyst, 40% Project Manager.

You work directly with our clients, who are small business owners, not enterprises. They are non-technical, busy, and they describe what they want in vague, incomplete, sometimes contradictory terms. Your job is to work out what they actually need, which is rarely what they first say.

You find the gaps. You spot the edge cases nobody mentioned. You push back when a request will cause problems later. You turn it into something a developer can build, and you test it yourself.

Before anything goes live, you are the one who makes sure what we ship is what the client actually meant. You greenlight the deployment, and you own the result.

A senior developer writes the code. You don't build or architect, but you are technical enough to hold your own: you know APIs and webhooks, and you can read a JSON response and tell us which field matters. You own everything around the code: the client, the requirement, the spec, the testing, and the delivery.

What You'll Do

Business analysis (the heart of the job)

Understand the client's business and their existing tools well enough to hold a real conversation, not just take notes.
You ask the questions the client didn't think to.
Treat the first version of any requirement as incomplete until you've proven it isn't. Find the gaps, surface the edge cases, push back where it doesn't add up.
Turn it into something a developer can build without 10 follow-up questions: a clear spec, a diagram or mockup or spec. Whatever is needed.
Shape requirements toward what can be built efficiently. You keep goals realistic without overengineering.

Project management and delivery

Run the project end to end: Monday sprint planning, Friday retros, task breakdown, prioritisation, and progress tracking in ClickUp.
Coordinate with the developer, keep things moving, and keep the client updated. No surprises. Ever.
You test features yourself before the client sees them. You make sure everything works just as the client expected and not just trust the dev team.
Own delivery to production: you make the call that it's ready, you greenlight the deploy, and you own the result.

Perks for you

Quarterly Performance Bonus- (based on performance and client outcomes)
Company equipment (up to PKR 130k allowance to upgrade workstation)
Laptop allowance (when you use your own laptop)
Internet backup
Medical insurance (dependents and parents included)
Directly communicate with clients and PMs (US, UK, EU) on a regular basis
Paid time off and leave encashment
Fully remote and open work culture