BUSINESS RELATIONSHIP MANAGER
Zong Business Solutions
Date: 8 hours ago
City: Faisalabad
Contract type: Full time
Job Purpose
Sales Management:
- Establish, maintain, and develop the company’s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction
Sales Management:
- Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B segments.
- Work closely with the technical teams to devise technical solutions as per client expectations and requirements.
- Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
- Bringing revenue-generating customers on board.
- Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service
- Meeting monthly sales targets as approved by Management.
- Exploring and driving new growth venues through the existing client base.
- Build new business relationships.
- Timely identification of problems and managing customer service establishments that lead to new referrals and fresh activation.
- Revenue assurance as per management-assigned targets.
- Taking steps to enhance the existing clientage revenue as well as from prospective clients.
- To keep a regular track of corporate activation/disconnections along with reasons.
- Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction.
- Must have Bachelors Degree/ Equivalent, preferably BS Telecom or BS Computer Science
- Preferably, a minimum of 3 to 4 years of experience.
- Relationship Building
- Interpersonal Skills
- Negotiation Skills
- Team Player
- Leadership Skills
- Presentation Skills
- Sales Skills
- Business Development Skills
- Customer Relationship Management
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