Customer Service Representative - Call Center - TJ / 1845214
Recruit AI
Date: 2 weeks ago
City: Karachi
Salary:
PKR 60,000
per month
Contract type: Full time
Our client Al Meezan Investment Management Limited is looking for a Customer Service Representative - Call Center in Karachi
We are looking for dedicated individual to join our team as Call Center Officer. This role involves handling inbound and outbound calls, promptly managing and resolving customer queries and complaints. The ideal candidate will assist customers with investment solutions and must be flexible to work in rotational shifts.
Responsibilities
Experience: 1 year of experience related field, preferably Financial / Mutual Funds Industry.
We are looking for dedicated individual to join our team as Call Center Officer. This role involves handling inbound and outbound calls, promptly managing and resolving customer queries and complaints. The ideal candidate will assist customers with investment solutions and must be flexible to work in rotational shifts.
Responsibilities
- Handle inbound and outbound customer calls in a professional manner
- Manage and resolve customer queries and complaints promptly.
- Provide assistance to customers regarding investment solutions.
- Flexible to work in different shifts (24/7).
- Ensure a high level of customer satisfaction at all times.
Experience: 1 year of experience related field, preferably Financial / Mutual Funds Industry.
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