Customer Support Representative

ORCA BPO OFFICAL


Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Sehar SidiqSales CloserLaraib HasnainSales CloserMuhammad MuaazSales CloserMuhammad HashirSales CloserMuhammad Abdullah SaleemSales CloserHaris AmirSales CloserHanzala Naeem AbbassiSales CloserJoin our dynamic customer support team and help businesses deliver exceptional customer experiences across multiple channels.

Requirements

  • Excellent verbal & written communication
  • Empathy and problem-solving mindset
  • Familiarity with CRM tools (preferred)
  • English proficiency — advanced level

Lead digital marketing campaigns across SEO, PPC, and content for our diverse global client portfolio.

Requirements

  • 3+ years in digital marketing
  • Google Ads & Analytics certified
  • Strong content strategy skills
  • Data analysis and reporting expertise

Build scalable web applications and contribute to client software projects using modern technologies.

Requirements

  • React, Node.js, TypeScript
  • Cloud platforms (AWS/GCP)
  • Database design experience
  • Strong problem-solving skills

Provide Tier-2 and Tier-3 technical support for client products and services, owning escalations from front-line teams.

Requirements

  • 2+ years in technical support
  • Networking and OS fundamentals
  • Ticket management (Zendesk/Freshdesk)
  • ITIL certification (preferred)

Support our HR team in recruitment, onboarding, and employee engagement initiatives across Orca BPO.

Requirements

  • Bachelor's in HR or Business
  • Strong organizational skills
  • Knowledge of local labor laws
  • Excellent interpersonal skills

Handle data entry, document verification, and administrative operations for our global client base.

Requirements

  • High attention to detail
  • Fast and accurate typing skills
  • MS Office proficiency
  • Ability to meet deadlines

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Tax Technology and Transformation - Manager - Pakistan

EY, Remote
2 days ago
Manager – Tax Technology & Transformation (TTT)The opportunityJoin EY MENA’s Tax Technology & Transformation (TTT) team as a Manager. This client-facing role focuses on delivering technology-enabled tax transformation solutions across Corporate Tax, Indirect Tax, Accounting Compliance & Reporting, eInvoicing and AI-enabled use cases. You will work closely with Tax, Finance and Technology stakeholders to design, build, test and deploy solutions...

Project Manager - Scholarships, Grants & University Partnerships

American Lycetuff DNK School System, Remote
3 days ago
Responsibilities:- Lead and manage scholarship, grant, and university partnership projects from inception to completion.- Collaborate with academic institutions and stakeholders to establish and maintain effective partnerships.- Develop project plans, timelines, and budgets to ensure successful execution of initiatives.- Monitor project progress, identify risks, and implement solutions to overcome challenges.- Coordinate with internal and external teams to ensure alignment with project...

Functional Consultant

HAMDEK, Remote
3 days ago
This role is critical to ensuring successful Odoo implementations and long-term client satisfaction. By bridging business needs with system functionality, the Odoo Functional Specialist drives efficient project delivery, maximize ERP adoption, and supports scalable growth while strengthening client relationships and operational excellence.This role requires a balance of analytical thinking and functional creativity to design effective Odoo solutions. We’re looking for...