Executive Assistant

About NCGCL

The National Credit Guarantee Company Limited (NCGCL) has been incorporated as a public company limited by shares, with the subscribed shareholding of the Government of Pakistan – Ministry of Finance (44%) and Karandaaz Pakistan (56%). The initial capital has been made available by the United Kingdom’s Foreign, Commonwealth & Development Office (FCDO) under its Financial Inclusion Program. NCGCL is incorporated as a Non-Banking Financial Company (NBFC), regulated by the SECP, and holds an Investment Finance Services (IFS) License.

As a highly specialized institution, NCGCL designs and structures guarantee products that de-risk SME financing, helping financial institutions expand access to capital. The company facilitates the allocation of capital towards areas with a higher economic, employment, and impact multiplier, with the primary objective of catalyzing economic growth by targeting a largely underserved segment.

Job Overview

The Executive Assistant plays a pivotal dual role at NCGCL, serving both the organisation’s broader office management needs and providing dedicated, high-level support to the CEO. The incumbent is expected to operate with a high degree of professionalism, discretion, and initiative, ensuring seamless day-to-day office operations while simultaneously enabling the CEO to focus on strategic priorities. This role demands exceptional organisational skills, strong interpersonal ability, and the capacity to manage multiple responsibilities across two distinct functional areas.

Key Responsibilities

General Office Management (50%)

This section covers responsibilities related to the smooth, day-to-day functioning of the NCGCL office, ensuring a professional environment for employees, visitors, and clients.

Front Desk & Visitor Management

• Greet and assist visitors, clients, and employees in a professional and welcoming manner.
• Manage front desk operations and maintain a well-presented, functional office environment.
• Handle all incoming calls, emails, and courier correspondence, including tracking of inbound and outbound deliveries.

Administrative Coordination

• Manage meeting room bookings and coordinate visitor scheduling to avoid conflicts.
• Coordinate hospitality arrangements for guests, meetings, and official events.
• Support onboarding logistics for new joiners, including workspace setup and introductory scheduling.
• Maintain accurate records, logs, office documentation, and petty cash management.
• Remain aware of safety protocols and escalate emergency situations to the appropriate authority.

Office Support

• Monitor and manage office stationery, pantry inventory, and general supplies, ensuring adequate stock at all times.
• Coordinate with vendors and service providers for office-related maintenance and support.
• Assist in day-to-day administrative and operational activities as required by management.

Communication & Coordination

• Liaise with internal teams to facilitate smooth operational support and cross-departmental communication.
• Handle employee and visitor queries professionally and in a timely manner.
• Escalate issues to relevant departments when required, ensuring appropriate follow-through.

CEO Office Management (50%)

This section covers high-level executive support responsibilities dedicated to the Chief Executive Officer, requiring exceptional discretion, judgment, and the ability to operate in a fast-paced, senior leadership environment.

Travel Management

• Plan and coordinate all domestic and international travel arrangements for the CEO, including flights, hotels, and ground transportation.
• Prepare comprehensive travel itineraries covering visa requirements, travel advisories, and all logistical details.
• Liaise with travel agencies, airlines, and hotels to ensure cost-effective and seamless travel experiences.
• Process and reconcile travel expense reports and claims in a timely and accurate manner.
• Handle last-minute travel changes and cancellations efficiently, ensuring minimal disruption to the CEO’s schedule.

Calendar Management

• Proactively manage and maintain the CEO’s complex calendar, scheduling meetings, appointments, and events with precision.
• Prioritize and resolve scheduling conflicts, ensuring optimal use of the CEO’s time.
• Coordinate with internal and external stakeholders to confirm meeting logistics, agendas, and required materials.
• Send timely reminders and briefing notes ahead of key engagements and executive meetings.
• Maintain strict confidentiality in handling all calendar-related information and sensitive communications.

Project Management

• Support the CEO in managing key strategic projects, tracking progress, deadlines, and deliverables across departments.
• Coordinate with department heads and teams to follow up on action items and ensure timely completion of CEO-directed initiatives.
• Prepare status reports, dashboards, and briefing documents for the CEO’s review on ongoing projects.
• Assist in organizing and coordinating board meetings, leadership sessions, and town halls, including preparation of agendas and minutes.
• Handle special assignments and ad hoc projects as directed by the CEO, demonstrating discretion and a high degree of professional judgment.

Eligibility Criteria

Education & Experience

• Bachelor’s degree preferred, ideally in Business Administration, Management, or a related field.
• At least five (5) years of experience in a similar or senior administrative role within a corporate or professional services environment.

Technical & Behavioral Skills

• Customer service-oriented attitude with a commitment to professionalism
• Strong verbal and written communication skills
• Professional appearance and interpersonal skills
• Good knowledge of MS Office (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Ability to handle confidential information professionally
• High attention to detail and accuracy
• Proactive problem-solving mindset
• Excellent time management skills
• Comfortable operating in a dual-role capacity across general administration and executive support.
• Ability to exercise sound professional judgment and discretion at all times.

NCGCL is an equal opportunity employer and encourages applications from all population groups.

Applications close at midnight Friday, 12th June 2026.